Claimed

Passport Office Mumbai Complaints & Reviews

1.5
Updated: Jan 5, 2026
Complaints 85
Resolved
25
Unresolved
60
Contacts

File a complaint to Passport Office Mumbai

Having problems with Passport Office Mumbai ?

File a complaint and get it resolved by Passport Office Mumbai customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Passport Office Mumbai reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jagdish Gopal Naik
from Mumbai, Maharashtra
Nov 26, 2018
Report
Copy

Dear sir,

I had applied for passport. But it is still not issued. The following message shown form long time. Kindly do the needful.

File number bo[protected]
Date of birth 15/03/1969
Given name jagdish
Surname naik
Type of application normal
Application received on date 07/08/2018
Status police verification report for passport application is under review at the regional passport office. Passport will be dispatched after police verification report is found clear. The applicant would receive an sms/e-mail once the passport is dispatched.
Nov 26, 2018
Updated by Jagdish Gopal Naik
ok
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rajiv999
    Sep 17, 2018
    Report
    Copy

    Address: Mumbai City, Maharashtra
    Website: portal1.passportindia.gov.in/AppOnlineProject/welcomeLink

    Respected Authorities
    Please see my below email and please advise me. it has been more then 1 month an i am trying to locate my passport.
    Please can you help.

    Dear Mr. Kumar,

    Reference trailing mail. The reply (clearance) from RPO Mumbai is awaited. Reminder has been sent to RPO Mumbai today requesting for an early reply. Updates, if any, will be communicated in due course.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am

    On 11/09/18 15:56, Rajiv Kumar wrote:
    Respected Authorities,
    Please can I have the update on my passport. Police verification is done at my Mumbai residence. Please may I know when can I get the passport ?
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Monday, 3 September, 2018 12:56 PM
    To: 'cons.[protected]@mea.gov.in' ; 'rpo.[protected]@mea.gov.in'
    Cc: 'Ambassador of India to Armenia & Georgia' ; 'HOC, EoI, Yerevan' ; 'Vinita Sinha APO PG' ; '[protected]@mea.gov.in' ; 'Shilpa Ragoowanshi'
    Subject: RE: FW: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan) (URGENT)

    Respected Authorities Of RPO,
    Please advise me the status of police verification vide file No. EI YEREVAN / BOML02200708 / POOL-III / 18, dated 16.08.2018.
    Please see the below trail of emails. Would appreciate your quick response.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Monday, 3 September, 2018 12:52 PM
    To: Rajiv Kumar
    Cc: Ambassador of India to Armenia & Georgia ; HOC, EoI, Yerevan
    Subject: Re: FW: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan) (URGENT)

    Dear Mr. Kumar,

    RPO Mumbai may be contacted at:

    Name of RPO Dr. Swati Kulkarni
    Address : Videsh Bhavan, Bandra Kurla Complex,
    Plot No C-45, G Block, Bandra (East),
    Mumbai-400051
    Tel. No.: [protected], 26520017, 26520071
    Email id : rpo.[protected]@mea.gov.in

    Fax No. [protected], 26520092
    Name of the Officer of Grievance Cell : Shri H.T.Fulpadia, DPO
    Contact Number of Grievance Cell : 26520016

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am


    On 03/09/18 12:15, Rajiv Kumar wrote:
    Dear Joydeep,
    Sorry the phone like got cut, But is it possible to get RPO Mumbai contact details as discussed.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Monday, 3 September, 2018 11:37 AM
    To: 'cons.[protected]@mea.gov.in'
    Cc: 'Ambassador of India to Armenia & Georgia' ; 'HOC, EoI, Yerevan' ; 'Vinita Sinha APO PG' ; '[protected]@mea.gov.in' ; 'Shilpa Ragoowanshi'
    Subject: RE: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan) (URGENT)

    Respected Authorities,
    Below is the website which you have to put your application number. So please give me file number so I can track.
    https://portal2.passportindia.gov.in/AppOnlineProject/statusTracker/trackStatusI...
    It’s been more than a month for my passport and I am not getting any kind of help or clear reply. Except for “Your application has been forwarded to RPO Mumbai on 03.08.2018 for administrative clearances.” Pleas can you help me getting the passport faster as I want to travel. Please also give me website of RPO to check this online.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Monday, 3 September, 2018 10:22 AM
    To: Rajiv Kumar
    Cc: Ambassador of India to Armenia & Georgia ; HOC, EoI, Yerevan
    Subject: Re: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan) (URGENT)

    Dear Mr. Kumar,

    Reference trailing mail. Your application has been forwarded to RPO Mumbai on 03.08.2018 for administrative clearances.

    2. RPO Mumbai has forwarded the case for fresh police verification vide file No. EI YEREVAN / BOML02200708 / POOL-III / 18, dated 16.08.2018.

    3. You may like to check the status by this file with RPO Mumbai with this file number only and reference of Embassy's mail.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am

    On 30/08/18 13:09, Rajiv Kumar wrote:
    Respected Authorities,
    Please can you give me application number so I can send someone in Mumbai office to check in RPO office what is the status.
    Please give me the number today as September 1 to 9 is bank holiday.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Thursday, 30 August, 2018 12:36 PM
    To: 'Contact Motus Line'
    Cc: 'HOC, EoI, Yerevan' ; 'amb.yerevan' ; 'Vinita Sinha APO PG' ; '[protected]@mea.gov.in'
    Subject: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Respected Authorities,
    Reminder
    Awaiting some response.
    Thanks
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Wednesday, 29 August, 2018 12:30 PM
    To: 'cons.[protected]@mea.gov.in'
    Cc: 'HOC, EoI, Yerevan' ; 'amb.yerevan' ; 'Vinita Sinha APO PG'
    Subject: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Respected Authority,
    Awaiting response for the below email sent.
    Thank You
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Tuesday, 28 August, 2018 12:43 PM
    To: 'cons.[protected]@mea.gov.in'
    Cc: 'HOC, EoI, Yerevan' ; 'amb.yerevan' ; 'Vinita Sinha APO PG'
    Subject: FW: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Respected Authority
    As I was informed that in Yerevan they don’t have TATKAL service. But is there any other way to speed up?
    Please advise.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Monday, 27 August, 2018 1:00 PM
    To: 'cons.[protected]@mea.gov.in'
    Cc: 'HOC, EoI, Yerevan'
    Subject: RE: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Respected Authorities,
    By when can I get the passport in Tbilisi, as it’s been more than 3 weeks. I would like to plan a travel plan. Please advise.
    Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Monday, 27 August, 2018 12:57 PM
    To: Rajiv Kumar
    Cc: HOC, EoI, Yerevan
    Subject: Re: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Dear Mr. Kumar,

    The clearance from the RPO Mumbai is still awaited.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am


    On 26/08/18 14:39, Rajiv Kumar wrote:
    Respected Authorities

    Is there any update on my passport ??

    Thank You
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m:
    +[protected] O: +[protected]
    a:
    Chavchavadze St. 66, Tbilisi, Georgia
    w:
    www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com


    On Thu, 23 Aug 2018, 09:50 cons.yerevan, wrote:
    Dear Mr. Kumar,

    Your application is already under process. The application has been sent to RPO, Mumbai for administrative clearances. Reminder has been sent. However reply from their end is still awaited.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am

    On 22/08/18 15:35, Rajiv Kumar wrote:
    Respected Authorities
    Is there a update on my passport ?
    Thanks & Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Thursday, 16 August, 2018 12:39 PM
    To: rajiv.[protected]@traveltrektours.com; Vinita Sinha APO PG
    Cc: amb.yerevan ; HOC, EoI, Yerevan
    Subject: Re: O/o Dir EAM : FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Dear Mr. Kumar,

    Your application is already under process. The application has been sent to RPO, Mumbai for administrative clearances. The reply from their end is still awaited.

    We understand that your passport is valid upto 21st August and beyond that it will not be possible for you to travel to Armenia. As such, you may authorise some member of your family or any reliable person to collect the same on your behalf or the same will be handed over once any officer/official travel to Georgia on official visit.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am

    On 14/08/18 14:18, Vinita Sinha APO PG wrote:
    Sir/Madam,
    Kindly refer to the forwarded mail from O/o Dir EAM.
    2. May kindly look into the matter for appropriate action under intimation/further compliance (if any) to the applicant On Priority.
    With regards,

    Vinita Sinha
    Assistant Passport Officer (Public Grievances)
    CPV Division, Ministry of External Affairs
    Room No. 24, Patiala HouseTilak Marg,
    New Delhi - 110001 Tel. No.:[protected]/23384519
    Fax No.:[protected]

    -------- Original Message --------
    From: "Dir(EAMO)"
    Date: Aug 13, 2018 5:13:12 PM
    Subject: Fwd: FW: FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)
    To: APO PG

    -------- Original Message --------
    From: Rajiv Kumar
    Date: Aug 13, 2018 4:10:02 PM
    Subject: FW: FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)
    To: [protected]@mea.gov.in, [protected]@mea.gov.in, [protected]@mea.gov.in, [protected]@mea.gov.in, [protected]@mea.gov.in
    Respected Authorities
    Awaiting for response. Please can you help.
    Thank You And Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Thursday, 9 August, 2018 1:50 PM
    To: '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in' ; '[protected]@mea.gov.in'
    Cc: '[protected]@mea.gov.in' ; '[protected]@hotmail.com'
    Subject: FW: FW: Rajiv Kumar Renewal Of Passport Georgia Tbilisi (yerevan)

    Respected Authorities
    Please see below trail of email and please help me. As after the date of 21st August 2018 I won’t be able to travel. I live in Georgia and embassy is in Yerevan Armenia . So if I get the passport after August 21 then border won’t allow me to enter Armenia Yerevan with expired passport. An I don’t have anyone who I can send or have in Yerevan to send to collect my passport with POA. I was been informed they don’t have courier service even if I send and pay for it.
    Thank you very much waiting for the reply.
    Thanking You And Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Monday, 6 August, 2018 5:19 PM
    To: 'cons.[protected]@mea.gov.in'
    Cc: 'HOC, EoI, Yerevan'
    Subject: RE: FW: Rajiv Kumar Renewal Of Passport

    Respected Authorities,
    Thank you very much waiting for the reply.
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Monday, 6 August, 2018 5:17 PM
    To: Rajiv Kumar
    Cc: HOC, EoI, Yerevan
    Subject: RE: FW: Rajiv Kumar Renewal Of Passport

    Dear Mr. Kumar,

    We cannot assure any specific date but will intimate you as soon as the passport reaches us.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am


    On 06/08/18 16:56, Rajiv Kumar wrote:
    Respected Authorities
    Thank you for the response.
    But will the passport come before 21.08.2018 as after that the border won’t let me enter Armenia if my passport is expired ?
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: cons.[protected]@mea.gov.in [mailto:cons.[protected]@mea.gov.in]
    Sent: Monday, 6 August, 2018 4:52 PM
    To: Rajiv Kumar
    Cc: HOC, EoI, Yerevan
    Subject: Re: FW: Rajiv Kumar Renewal Of Passport

    Dear Mr. Kumar

    Your application is under process.

    Regards,
    Consular Wing
    Embassy of India
    Yerevan, Republic of Armenia
    50/2 India Street, Yerevan 0015

    Tel:[protected]/539174/539175
    Fax:[protected]/539170
    E-mail: cons.[protected]@mea.gov.in
    Website: www.indianembassy.am


    On 06/08/18 13:48, Rajiv Kumar wrote:
    Respected Authorities
    Awaiting your response for the below email.
    Best Regards
    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    From: Rajiv Kumar [mailto:rajiv.[protected]@traveltrektours.com]
    Sent: Thursday, 2 August, 2018 3:50 PM
    To: 'cons.[protected]@mea.gov.in' ; 'amb.[protected]@mea.gov.in' ; 'hoc.[protected]@mea.gov.in' ; 'amboffice.[protected]@mea.gov.in' ; 'socialsecy.[protected]@mea.gov.in' ; 'admn.[protected]@mea.gov.in'
    Subject: Rajiv Kumar Renewal Of Passport

    Respected Authorities,

    Greetings from Tbilisi!!!

    I have submitted my passport date 30.07.2018 Invoice number 002730 / 010951. I was been advised when submitting the passport that it would take 2 to 3 weeks for the passport renewal. My only humble request is if you can speed up and get it before 21.08.2018, As I would not be allowed to travel back to Yerevan to collect the passport personally if my passport is not valid. As I have no other people who I know who can get my passport.

    Please can you advise.

    Thanking You And Regards

    Rajiv Kumar
    Director
    Management
    Travel And Trek Tours
    m: +[protected] O: +[protected]
    a: Chavchavadze St. 66, Tbilisi, Georgia
    w: www.traveltrektours.com/ e: rajiv.[protected]@traveltrektours.com

    --

    --

    --

    --

    --

    --

    --

    --
    Sep 25, 2018
    Updated by rajiv999
    I am still waiting for some response for the above.
    Sep 27, 2018
    Updated by rajiv999
    Reminder 1 still waiting for some help.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kumud Mandal
      from Mumbai, Maharashtra
      Sep 10, 2018
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400086

      I have applied to re-issue my passport due to address change and personal particulars change.

      File no : bo[protected]
      Name : kumud mandal

      Police verification initiated on 3rd august 2018, police visited to my house after 20 days, multiple documents have been asked and accepted finally on 27th august. Again they took 1 week to send the documents to sp office, status changed to sent to sp office on passport website on 3rd september. Post that status is still same as of today and 1 week passed again.

      So, 1 month 10 days passed and police verification did not get completed. I would have visited police station 7 to 8 times, now it is with sp office and not sure how long it would take.

      I need to apply for uk visa as soon as possible as i have my tickets booked for 12th of october.

      Can you please help me with this, it is just pending sp office and should not take this much of time?

      Any help would be highly appreciated as this is really urgent.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vivek Ranawat
        Sep 5, 2018
        Report
        Copy

        Address: 400060
        Website: Passpoortsevakebdra

        Hello,

        Where is my kid passport almost.

        Last 2 weeks status still remains same pending at SP office.my kid is just 4 month old with having all docunets.

        Adhar card/ bank account/ birth certificate / both parents have passport / marriage certificate everythjg what required to apply passport.

        We don't know to whom we need to contact as we got message that contact police. Meghwadi police station saying we already submitted.

        File no- BO[protected]
        Name- Dhwaj Vivek Ranawat
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chandrapg
          from Mumbai, Maharashtra
          Jun 28, 2018
          Report
          Copy

          Address: Thane, Maharashtra, 401107

          I had applied the application for renew my passport under tatkal and i got the passport very next day but status was post police verification. I did follow up police station 3 times asking to complete verification but they said we do in our on way and will take time.
          I have applied under tatkal to complete the procedure fast but if it is the case how it worth.
          There should be rule for police to complete verification in 3 days.

          Please help as i have to go outside

          Thanks,
          Chandra
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akanksha786
            from Mumbai, Maharashtra
            Jun 12, 2018
            Report
            Copy

            Address: Thane, Maharashtra, 400601

            I have applied for change in spouse name in my passport at thane passport seva kendra on 23.05.2018.
            The new passport was delivered at my place on friday i. E 8th june 2018 but was returned back with a message left from post office to collect the same within 5 days.
            I returned back to thane on monday i. E 11th june and on 12th june i have send my authorised representative to post office but they informed that it is not with them and they have no idea.
            Now i am completely clueless... I have tried calling office of regional passport office but no one picks the call...
            Please dispatch my passport again on the given address.
            My details are
            Name akanksha sharma
            Earlier passport number h6314779
            Date of birth 30.01.1989
            Mobile no [protected]
            Address 1002 c wing michelangelo lodha luxuria priva majiwada thane.

            Please reply and resolve my problem... And get delivered my passport.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vidya tadkal
              from Surat, Gujarat
              May 19, 2018
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400703
              Website: passportindia.gov.in

              20/4/18 filled the application for myself my husband and my son, 23/4/18 went to submit the application at passport seva kendra given permanent address in the application as we were supposed to shift to permanent address. 01/05/18 went to submit sons application again. Due to some circumstance could not shift to permanent address. Requesting for reverification at present address. But not allowed by passport officer. Passport officer are not considering the request. They say have to 15000/- fine for 3 application on the grounds that we furnished wrong information. We didnot furnish wrong information we furnished our permanent address. And that is not wrong. Request shuld be accepeted for re verification at our present address.
              As 15000/ is huge amount to pay as penalty. Pls slove the problem.

              Thank you
              May 19, 2018
              Updated by Vidya tadkal
              Passport Greviance service request no. Are on 17/05/2018- [protected]
              18/05/2018- [protected]

              Need help.cant pay 15000/- for 3 applications penalty its too huge amount.

              Kindly help
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gloria Leo Dsouza
                from Jamshedpur, Jharkhand
                Apr 24, 2018
                Report
                Copy

                Address: 4000028

                The online process for passport submission is very quick and easy. The passport gets stuck to the police verification. I visited dadar police station 2 times. Submitted all my documents. Verified with original documents. Clicked pic also. The police came to my residence - of course i was not there as i am working full day. My neighbors signed also. This is more than a month now and i have still not received any information. I have paid extra for sms.
                My name is sunita chavan
                Mi file no - BO[protected]

                On my status tracker is like this

                Police report has been submitted by dindoshi police station, Mumbai and sent to sp office,
                District Mumbai for review

                From last week I have given same status
                What does that I mean I don't known so please
                Guide what to do.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Burhansam
                  from Veraval, Gujarat
                  Mar 15, 2018
                  Report
                  Copy

                  To sir/madam
                  Kindly help to speed up in issuing process of my two passports of my family members. Its been two mnths now after clearing police verification.
                  File num:bo[protected] aliasger
                  File num:bo[protected] arwa.
                  Pls help in clearing n issuing my passports as soon as possible.
                  My son aliasger passport police verification was cleared on 25thjan 2018 but still in process, still waiting no progress its been more than one mnth.
                  My wife arwa passport police verification was cleared before two weeks but also in process n pending pleas its a humble request to solve my problem as soon as possible. Thank you very much.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Suresh Lokanathan Iyer
                    from Chandigarh, Chandigarh
                    Feb 21, 2018
                    Report
                    Copy

                    Address: 400078

                    Dear sir

                    My file no. Bo[protected] has been sent from bhandup police station to your office on 9th feb, 2018. However your office had not still forwarded the file back to passport office due to which the issue of my passport is getting delayed. Please look in to this issue & give the required clearance asap.

                    Regards,
                    Suresh lokanathan
                    Lokanathan. [protected]@mahindra.com
                    Its been over 2 weeks and the SP District Mumbai has not uploaded the file or forwarded the physical file to the passport office.

                    NAME : Carl Andre Soares
                    File No: BO[protected]
                    Date of Birth:27/10/1970

                    I would like to know what steps I need to take to make sure I get my passport at its earliest.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      aadi gothi
                      from Mumbai, Maharashtra
                      Feb 19, 2018
                      Report
                      Copy

                      Address: 400068

                      Please help me getting my passport number so i can help out myself too get through my passport
                      As i need too plan sum abroad trips
                      And i am pleased i[censored] help me out by my ways of getting passport back too me so that i can make a gentle trip too other countries residing india
                      I need your co - operations carefully and your assistance please help me
                      Feb 19, 2018
                      Updated by aadi gothi
                      Full name: Ankit Kumar Gothi
                      Dad name : Anilkumar champalal Gothi
                      Mom name: Aruna Anilkumar Gothi
                      D. O. B: 10/10/1987
                      Aadhar card no:[protected]
                      Feb 19, 2018
                      Updated by aadi gothi
                      Please help me out too get my passport number so i can make it renew as i have misplaced it sum where i don't remember my passport number please help me out
                      Full name: ankit kumar gothi
                      Dad name : anilkumar champalal gothi
                      Mom name: aruna anilkumar gothi
                      D. O. B: 10/10/1987
                      Aadhar card no:[protected]
                      I hope u needed the details i provided and please lemme know asap on my email ie:
                      [protected]@gmail.com
                      Feb 19, 2018
                      Updated by aadi gothi
                      [Resolved] Ankit Kumar Gothi — I need my passport number because I have misplaced it somewhere

                      1 Review
                      aadi gothi on Feb 19, 2018
                      Submit a Complaint
                      Please help me out too get my passport number so I can make it renew as I have misplaced it sum where I don't remember my passport number please help me out
                      Full name: Ankit Kumar Gothi
                      Dad name : Anilkumar champalal Gothi
                      Mom name: Aruna Anilkumar Gothi
                      D. O. B: 10/10/1987
                      Aadhar card no:[protected]
                      Mobile no: [protected]
                      I hope u needed the details I provided and please lemme know asap on my email ie:
                      [protected]@gmail. Com
                      If you call on passport seva kendra they didn't provide you with any information, The worst call centre they are having. For any query they are having only 1 response, we don't have any information regarding this.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Burhansam
                        from Veraval, Gujarat
                        Feb 5, 2018
                        Report
                        Copy

                        Dear sir/madam, my file nos are bo[protected], bo[protected], bo[protected], bo[protected].. I have applied for reissue of four passport of my family, police verification cleared on 25jan 2018, but still not recvd infact status shows tht "police report not yet finalized by sp office.. Its been 11 days.. Pls help us to get our passports at the earliest.. We have submitted all the required documents n also verified n cleared by police authority. Its already 20days frm appointment date. Thank you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dtbsthh
                          from Raia, Goa
                          Dec 29, 2017
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400051

                          I have applied for passport service as on 19/09/17 nw the date is 29/12/17 yet i have not recieved my passport for police verification only it took 1 month nd now its showing polife report has been sent by nirmal nagar police station to sp office for review nd this status is showing frm 2 months god knows what is wrong please help me asap i am facing problems as im dng job i dont have time to always visit police station or passport kendra since i have wasted by gng 5 to 6 times. Please help me is there anyone who can help me plzz plzzz plzzz atleast give me detail wts wrong. My file no. Is bo[protected] nd dob is 06/04/1995 plsss help me out its a humble request
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kundapur
                            from Mumbai, Maharashtra
                            Dec 17, 2017
                            Report
                            Copy

                            Address: 400016

                            I had given all relevant details to mahim police station for police verification of my passport on 17th november 2017. I received message from passport seva kendra that my police verification is not yet complete. I checked with mahim police station again and they said they have forwarded it further. Do not know where it is stuck.
                            What further action i should take?? Whom in police higher than mahim police station i should contact?
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kunal Chaudhari
                              from Pune, Maharashtra
                              Dec 12, 2017
                              Report
                              Copy

                              Address: Bulandshahr, Uttar Pradesh, 431003

                              File no. — bo05c[protected]
                              Name — kunal chaudhari

                              Respected sir/madam

                              I am dr. Kunal chaudhari request u to plz complete the procedure and dispatch my passport..
                              Bcz i am getting little irritate now

                              As
                              1. My all the documents reach in regional office mumbai @1december 2017

                              2. Then also don't know what are the procedure u r doing so that,, i didn't get an confirmation msg of passport

                              3. Since 5-6 days i sent an mail
                              And called by phone at ur bandra office 5-6 times
                              And telling them i urgently need an passport

                              So this is my final and last request to u from both of my hands
                              Plz plz plz dispatch my passport...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rashma Raveendran
                                from Chennai, Tamil Nadu
                                Nov 3, 2017
                                Report
                                Copy

                                Address: Thane, Maharashtra, 400604

                                I had applied for reissue of passport. I got my passport and got verified with kolsewadi police station.

                                Few days later, i got a message from passport office stating that 'police report not yet finalised at commisioner of police office, thane. Contact police for details.'

                                I immediately visited kolsewadi police station, they said' the file is pending with thane police station and that they have already forwarded it.'

                                I contacted on passport seva kendra's helpline. One of their representative said that 'they themselves don't know the status and asked me to wait untill any intimation is sent.' to ensure the information provided is correct, i talked to another representative who in turn told me to contact the regional passport office in mumbai. They can provide me the status of my file.

                                On contacting the regional passport office, the lady there told me that the file hasn't reached there and it is pending with thane police station. So i will have to contact thane police.

                                Now, i found out the number of thane police station passport cell and called, but they are not answering the call.

                                Please guide on what is to be done as soon as possible. People at the same office say 2 different things. I am confused whom to approach. I have already wasted a month. I have to send my passport for visa stamping, my travelling is scheduled for next month end.
                                We stay in a great country called India. Processes and Laws are in place. Implementation is the problem. We'll get there... Maybe another millenia or so. But we'll get there. Btw... i reached here since we are in the same boat. :)
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KomalThapa
                                  from Mumbai, Maharashtra
                                  Oct 14, 2017
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 410209

                                  File number bo[protected]

                                  I had submitted an application for passport address change. My application had been initiated on pre-verification basis for my passport application on 7th september. I heard no news from the police (Kamothe area) and had to visit the police station. I visited them on 22nd september and asked them the reason for their delay. They said, 'madam, aap ka ghar dhundne aaya tha mein teen baar. Building mila hi nahi'. How can a police officer from a small local area know nothing about the area he is working in, let alone he couldn't find a building even after searching for it thrice!!! The police officer told me i would get my passport in 10-12 days. No word till now!

                                  I received an sms on 4th october stating, 'police report not yet finalised by commissioner of police, district navi mumbai. Contact police for details'. I visited them again and on 4th october i was again told i will get it in 10 days. It's been more than a month and with the lax attitude of the police officers combined with no proper communication has left me wondering if they have even processed my verification details and files properly. (I don't trust them after hearing 'we couldn't find the building')

                                  I had initiated my re-issuance of passport application 2 years prior my expiry date because i have to apply for my visa urgently and my plans are on hold due to the slow and the lazy process. I had read the process has become faster and now getting a passport won't be a hassle, so i would request them to stay true to their words and expedite the process so that people don't have to go through stress for just getting another passport with an address change.

                                  Regards,
                                  Komal thapa
                                  Nov 25, 2017
                                  Nafisa Chaiwala's response
                                  So pleas my extend my visa.
                                  Dear sir
                                  i tahera w/o hakkimudin chaiwala . I have a pakistani nationality bt i am married in india . And i was stay scince last 28 years in india . My visa was extend every year but scince last 3 years my visa not extend . So pleas my extend my visa.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sachin3879
                                    from Mumbai, Maharashtra
                                    Sep 7, 2017
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400081

                                    Hi

                                    I have received the notification from your office that police has not yet submitted verification from there end. I was shocked to se this message.
                                    The verification has been done long back by personally visiting with all required documents to police station. (Mulund east - navghar).
                                    When went to enquries what happened why there is a delay the police was arrogant and told me that due to festival season we could not complete all forms and we were at other duties.

                                    I don't understand how to complaint and whom should i complaint. I was needed passport to visit officially to complete one project. All visa process have been delayed due to this.
                                    I need your quick help and i am also planning to troll shushma swaraj regarding this.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Chandrarekha Mantri
                                      from Mumbai, Maharashtra
                                      Mar 11, 2017
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra
                                      Website: passport.gov.in

                                      When my documents for reissue of my passport were being verified at counter b4 yesterday, the staff employee at counter b1 interrupted many times. She made fun when i was informing the person at counter b4 that i am an income tax assessee since assessment year[protected] after my mother dhara's death and i had inherited part of her estate. I have submitted copy of my pan card and aadhar card for proofs. The lady at counter b1 again laughed and made fun when i said i lived as an agent of bombay high court receiver for many years at the address i am residing at present. I had applied for reissue of my passport which had expired. Even after verification of all documents with original documents, my passport application has been kept on hold after being insulted by the staff at passport sewa kendra in lower parel in mumbai.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        Omkar Deorukhkar
                                        from Mumbai, Maharashtra
                                        Jan 21, 2017
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra
                                        Website: passport seva kendra

                                        Myself Rohish Ashok Deorukhkar had applied for the the renewal of passport due to expiry.
                                        I had applied online with ARN no-17-[protected]and file no -BOMA03320306.
                                        The application was submitted on[protected].
                                        From my father bank account payment was debited twice i.e 1500+1500=3000.
                                        So I request you to please refund my payment as I have not received any appointment from passport office mumbai.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit