Passport Office Surat Customer Care
Passport Office Surat
Customer satisfaction rating: 0%
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Passport Office Surat Customer Care

Passport Office Surat

174P, Umra, Dumas Road
Surat District
India - 395007
Landmarks:Near Grahak Bhawan; Opp. Police Quarters

Customer Care Phone Numbers and Contacts


+91 26 1222 8226  

Customer satisfaction rating
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Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm

Passport Office Surat Complaints & Reviews

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Passport Office Surat — delay in processing passport

 riddhi Bhatia on Feb 12, 2019
I have applied passport of my 2 kids who are minor on 26/12/2018 and there application/file no. Are as follows:
Su[protected] myra movik bhatia
Su[protected] dhyey movik bhatia

I have beein trying to take appointment for rpo online but every day i see appointment is booked try tomorrow but tomorrow never comes and available appointment shows future dates with appointments booked, how thats possible because currents dates not available and future booking option not available so from were future dates appointments are booked?? Rpo landline calls not answered and no...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Surat — passport delayed for more than 40 days

 mehman7981 on Feb 11, 2019
Passport file nos. Su[protected] and su[protected] and pending for process since 28th december 2018. There is no method with which we are able to connect to the passport office. We are really fed up. Our all holiday booking has gone for a miss and we will end up paying much more than our budget. Kindly take it up with the regional passport office please....
Complaint comments  Read comments Complaint category Passport Services

Passport Office Surat — passport is under review for like a month

 Anis Khalifa on Feb 4, 2019
Dear sir
My name is anis khalifa and my application number is[protected].
I have applied for fresh passport on[protected] and got interview on[protected] and completed police verification on[protected].
From that time till now my passport application status showing passport is under review at rpo. Then i manage to get appointment for rpo surat on[protected] and ask them what is the problem that my passport is under review for so long and they told me there is no problem but because of less officer work burden was more so they can't able to review the passport early. Now...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Surat — passport process in late

 borse vidya on Oct 8, 2018
Dear sir/mam
My name is vidya borse i filed an application in the passport office on 29/08/18 mu passport file is no su[protected] n dated 14/8/18 i have been asked to go to local amroli police station surat my passport has mor than one and a half months away at present my passport has been filed in the document commissoners office how long it will take...
Complaint comments  Read comments Complaint category Pharmacy

Passport Office Surat — dresses

 SnehaRamesh on Aug 8, 2018
I ordered 3 dresses and 1 leggings from nattashi before 3 days' the products i received today were totally different they delivered 3 plain duppatas or short sarees of very low quality and i ordered 3 dresses: they are totally fraud and involved in cyber crime. I saw the pics on facebook and ordered on their site : even i paid 2000 for the bloody stuff : even i didn't get any leggings ' i have been cheated. We should complain and take action through cyber crime and get them a lesson who are involved in this frauds even models are used for the dresses their pictures are shown to attract
Complaint comments  Read comments Complaint category Online Shopping

Passport Office Surat — protective passport cover service

 Anish H Gandhi on Mar 2, 2018
Passport cover service is facilitated by tata consultancy services ltd. (Tcs) (Under the value added service, as approved by ministry of external affairs (Mea), government of india) on behalf of tata international limited (Til).
It has been observed that many times general public coming for the passport appointment do not know anything about this service. They are just purchasing cover under the pressure of officers of psk. They perceive that if this services will not be purchased on the presentation from psk officer, they may create a problem with further passport issuing procedure and document...
Complaint comments  Read comments [1]Complaint category Passport Services

Passport Office Surat — payment status failed... refund money

 mahendra maganbhai on Jul 28, 2017
I have applied for passport through online mode and make a payment of rupees 1500 using my bank of baroda bank debit card the amount got deducted from my bank account but the payment status shows failed. This deduction has not returned by passport seva kindly refund the amount

Applicant name: mahendra maganbhai kidecha
Application type: normal
Service type: fresh
Payment status: failed
Date of transaction : 22/7/2017
Card type : bob visa debit card
E mail address :
Bank : bob

Kindly solve the...
Complaint comments  Read comments Complaint category Employees

Passport Office Surat — Passport in safe custody


I have applied for Tatkal Passport 1 year ago. I got the passport after facing many troubles. After few months I was asked to visit the police station for the Police Verification. I cleared that first verification with no issues. But even after that I was asked for the police verification 4-5 times!!!! can you belive that??? And even after attending the police verifications I got a call from the Passport Office Surat that I was not present at the Police Verification so I have to surrender my passport to the Passport Office Surat & I did that. They took an application from...
Complaint comments  Read comments Complaint category Passport Services

Surat Passport Office — Tatkal Passport Delays

Hello Sir/Madam,
My name is Hitesh Gabani and my application no. is d001329. I had submitted for my passport renewal in Surat Passport Office before 25 days for tatkal by paying the tatkal fees and submitted all required documents and i am a business person and had a important meeting this week which i had clarified to Mr.Mahendra Kadva a senior office in this office which he had agreed to give my passport soon but everyday they ask for new documents intensely to delay the process and also for police inquiry they intensely delay it and i was informed Mr.Patel who is the head of...
Complaint comments  Read comments [2]Complaint category Passport Services

Passport Office Surat — PCC not received

 Ilias ahmed
My daughter had applied for Passport Clearence Certificate ( PCC ) required for US visa on 14th March and we should get it with in 10 days but till date the status shows that police inquiry not received, Where as DSP office has sent it on 4th April. When my daughter went to Surat Passport Office, one of the lady passport officer misbehaved and said we do nor have received police inquiry so we can not do any thing. Now the situation is her passport is deposited in passport office Surat and they are not ready to give in writing that they have not received the document and DSP office says that they...
Complaint comments  Read comments [2]Complaint category Passport Services

Surat Passport Office — urgent

 kalpesh mistry
My name is KalpeshKumar D. Mistry. Fort Songadh Dist tapi. My Birth certificate verification is sent to DISTRICT REGISTRAR OF BIRTH AND DEATH, CHIEF HEALTH DISTRICT OFFICER, DIST PANCHAYAT OFFICE,DARIMAHAL ROAD, MOGLISURA,SURAT. From Surat Passport office. The passport authority sent three time verification to that office on 23/7/2010, 30/08/2010, 24/09/2010. to the Registrar office, But till now the verification has not been received by the Registrar office of the adress given above. So please look into the matter and do the helpful.

Thanking you,
Kalpesh Mistry.
Complaint comments  Read comments [3]Complaint category Government Organizations

Passport Authority Of Surat — Rude behavior and Denial to queries

 Tejashree Bhanawala
Dear Sir/Madam,
I have a complain against people working at Passport office, Bahumadi, Surat. The lady handling everything there was very rude and did not give me any details about the form asked me to come with the filled form the next day. When i filled the form and submitted she rudely said that they need a printed form. Moreover the printed form will be partially printed as some of the data has to be written in the form then why not take the written form itself? Moreover i had to request her a lot to give me some more briefing on the form filling. She almost shouted at me...
Complaint comments  Read comments [2]Complaint category Passport Services

Passport Office, Surat — not giving me received copy & proper response

 vishal gupta
Respected sir,
I submited my app. for passport by[protected] by app. no. surBoo8561 & get som big trubles by that I have to submit som documents & afidevits but they are not giving me received copy of any document & afidevit submited by me time by time to them as per their demand & taking tremondus time in action.
The responce come like if u want received copy u may take back your documents.Kindly help me out sir. I required it on urgent basis for my admissions.

Thanks & regards,
Vishal Gupta.
2/66, desaiwad,
hanuman bhagda,...
Complaint comments  Read comments 

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