Passport Office Pune Complaints & Reviews

Dear sir/mam
I humble request to the passport seva customer care please refund the amount 1500rs in my account state bank of india [protected]

I had applied for fresh passport on. 17th jan'20, and completed the physical verification at my area's dehuroad police station on 30th january'20. On 7th february i received a message stating police report not yet finalized at sp office. Kindly help me it's been a very long time i have completed all the formalities.

Thanking you yours faithfully,
Monalisa salwadi

Hello, i had applied for the passport of my mother, her file # pn16c[protected]. The police verification was done almost 10 days ago but the status of her passport application is not yet changed. Also need her passport on urgent basis since she has to perform umrah "islamic pilgrim to mecca" in the month of february' 2020. Can you support in taking my request up with the concern authority and help in getting her passport issued at the earliest?

Thank you..

My police verification has been done sangavi police station on 20th december, but the status is not changing. Kindly help me out. I have to go onsite for work related obligations. I applied for passport on 14th november in pimpri po psk, and i am supposed to receive the passport within 20 days but the wait is never ending, its already been 1.5 months.
Kindly check.
Name: chandra suvro bose

I applied for my passport on 31st august 2019 and did police verification from my side on 1st september 2019. The police verification was initiated in sadar bazaar police station, jalna, maharashtra branch. But they have not cleared the passport although i gave all the required documents and the police officer said that all the documents are correct as well. It more than 2 months and passport guys claim they deliver passport in 21 days.

I feel this is pathetic

Dear sir,

This is sumit jadhav and i applied for passport on 24-jul-2019 [pn[protected]] and completed police verification by manchar police station.
They have forwarded the documentation but the status still reflects as physical verification pending at manchar police station and when i inquired they told to me that physical documentation and verification completed from our end but due to the account issue it is not updated online.
So can you please confirm if the documentation is received to pune commissioner office or sent to passport office and what is status of it. If i want to follow up where i should contact.

Many thanks in advance!

Kind regards,
Sumit jadhav

I had applied for re-issue of passport on 03/09/19 - vide application no. Pn[protected] and even though it was a case of re-issue with no change in address or applicant name i was granted approval on pre-verification basis. Police verification was done on 14/09/19 and since then the online status is police report has been submitted by hinjawadi police station, pimpri chinchwad and sent to sp office, district pimpri chinchwad for review. What do i need to do to expedite the process?

My passport application no. Pn[protected] was submitted to pune passport office on 07/08/2019 police verification was done on 08/08/2019. Now its just showing 'police report has been submitted by yerawada police station, pune city and sent to commissioner of police, district pune city for review.'. Its has been 15 days & there is no change in the passport status. Can anyone help me on above issue... Pls help us

Hi,

The police verification completed at my residence at pune has not yet been sent to the new york consulate / embassy, for renewal of my passport number h6853179.

I have an under travel requirement back to india and i cannot travel if this is not renewed.

Can you please help to get the police verification marked completed in system. Also can you send me a copy confirming that police verification was done at anki. [protected]@gmail.com, so that i can take that evidence to new your consulate.

Thanking you in advance
Alankrita gupta
[protected]

—

From: rahila sehmi
Sent: 22 may 2019 05:56
To: rpo pune; arun k chatterjee
Cc: vinita sinha apo pg
Subject: re: pn[protected]

Hi

I m tired of letting you know that i have completed the same 2 times

The police is not forwarding it forward is not my fault.

Kindly help it is harrasment for a passport

Please find attached ola rides receipts with the loxcation of police station highlighted.

I will send the 3rd one as well which was in the month of jan since it was by uber and still all i get to hear that is i never went to police station for verification

—

From: rahila sehmi
Sent: 21 may 2019 23:30
To: rpo pune; arun k chatterjee
Cc: vinita sinha apo pg
Subject: re: pn[protected]

Hi

I m tired of letting you know that i have completed the same 2 times

The police is not forwarding it forward is not my fault.

Kindly help it is harrasment for a passport

Sent from my samsung galaxy smartphone.

— original message —

From: rpo pune

Date: 21/05/2019 10:16 am (Gmt+05:30)

To: arun k chatterjee, rahila sehmi

Cc: vinita sinha apo pg

Subject: re: pn[protected]

Dear applicant,

Your police verification report is pending with loni kalbhor police station.

Regards

For,

Regional passport office,

Pune

On 21/05/19 09:32 am, arun k chatterjee wrote:

महोदय/महोदया,

आपका अनुगामी ईमेल संदेश प्राप्त किया गया है । इसमें उठाए गए मुद्दे की इस प्रभाग द्वारा जाँच की जा रही है ।

This is to acknowledge the receipt of your trailing email message. The issues raised therein are being looked into by this division.
सादर,

अरुण कुमार चटर्जी / arun k. Chatterjee
सं. स. [पी.एस.पी] एवं मुख्य पासपोर्ट अधिकारी /joint secretary [psp] & chief passport officer
विदेश मंत्रालय /ministry of external affairs
पटियाला हाउस एनेक्सी/patiala house annexe
तिलक मार्ग, नई दिल्ली-110001/tilak marg, new delhi-110001
Tel: +[protected]/23384536
Fax: +[protected]
E-mail: [protected]@mea.gov.in
Web: www.passportindia.gov.in

— original message —
From: rahila sehmi
To: arun k chatterjee, dirpsp. Mea, g k simli, vinita sinha apo pg, sopv1
Sent: tue, 21 may 2019 06:04:11 +0530 (Ist)
Subject: pn[protected]

This is with reference to the file number # pn[protected] submitted in the month of august. I really need your help to get this issue escalated.in aug i went to passport office to submit the application. Sept i get notification to visit police station and
I went however the police office in lonikalbhor pune police station told me to get the registered agreement. I made the agreement in the month of oct and went to the lonikalbhor police station wherein i was told to get the affidavit to support my registered
Rent agreement. I made the same and submitted the file in the month of dec 2018 to lonikalbhor police station.in the month of jan i get a message that the police has submitted the adverse report, i called the old free number of passport application and it
Asked me to go to the regional office in pune. I went to the pune office in the month of jan, the officer their did not listen to me at all and asked me to fill the re-initiation of address verification stating that i never went to the police station despite
I had all the proof. I still did that and in jan again i get a message to go to lonikalbhor police station which i did go and submitted the same documents again. I get a call from hadapsar police station o visit them for address verification, i told them i
Had already been to lonikalbhor as i was told my area comes under their jurisdiction, he then rechecked and confirmed the same. It is march and i have still not received my passport and have been getting harassed by going almost 18 km to the place station
And25 kilometers to the regional office but no help. I wrote many times to grievance however i get only one response to visit the regional office with no verification and i have no patience left to do anything further. I have almost spend 10, 000 to complete
The formalities for rs 2000 passport. I would request you to please take this on priory and help me.

Respected sir/ma'am
My name is vinit rajendra kakade and i'm living in pune. Recently i applied on the new registration window. And the registration was successful and they sent me a link of furthur registration form, but i didn't got that link.
I. E by your side no email came. I tried to register few more times but it says that email is already sent.
Kindly consider my issue and contact me on email so we can clearify the issues. My email id is
[protected]@gmail.com

Respected sir

I have applied for passport on 20 july 2018. I have received massage regarding police verification. I went to police station with all documents and get it verified. Due to internet problems at police station they have not able to complete the online procedure and link was stopped. Now they said me to apply for reverification at rpo.
What shall i do.

Hello, my passport is pending with commissioner of police. Pune file number: pn16c[protected] type of application: normal given name: aniket rajendra hinge application received date: 25/3/2019current status: police report has been submitted by manchar police station, pune rural and sent to commissioner of police, district pune city for review. Could you please let me know by when i can expect my passpot

I applied for fresh passport on 22/04/19 on 25/04/2019 my police verification is completed and file is submitted by wanwadi police station but police report is pending at Commissioner of Police it's been now 10 days kindly find the attachment for reference. My file No is PN[protected]
When I am checking online status am getting following statement.

"Police report has been submitted by Wanawadi Police Station, Pune City and sent to Commissioner of Police, District Pune City for review"

I have applied my son viaan pareek's passport on 27/12/2018 at kolhapur passport office. Its been four months
I haven't received the passport and neither any update on status on site as well as passport office. The status on site display "application has been collected at camp" from last three months. I have even mailed the scanned documents at pune' s official mail id but no response. I am in urgent need of his passport.
I kindly request you to please consider the problem i am facing and act on immediate basis.
Details of applicant-
Applicant name - viaan naveen pareek
Application date - 27/12/2018
Passport file number - pn16c[protected]

I have paid rs.450/- to passport office pune for my leather passport cover on 2nd april 2019 and i have received the passport cover on 8th april 2019 but this passport cover didn't have the pocket for currency and boarding passes and sim card slots as told by passport office and shone in the picture, the product is not as per description or as per shone in the picture, so please help me to replace the product.

The issue is not fixed, the passport team has given me the update stating that the report id pending at the police station, however when i called police station they are stating that the report has already been submitted.

For any further assistance in this regard, please quote the following reference id :[protected] along with your date of birth.

Below is the update i received after i had logged a complaint yesterday.

Your pvr request is pending with sp office in lonikalbhor police station.

Wherein i already went last month and the police people are also saying that i don't have to do anything and they have submitted my file.

Below are the name of the police officers from lonikalbhor who can testify that i did go to police station 3 times till date.

Shinde: [protected]
Bhagat: [protected]

Please let me know if they have only plan to harrase me than giving me a passport, so that i can stop wasting my time.

Moreover the passport office has been giving me the robotic reply with no concern or any help, this is my 10 the emamil to them so far, but they don't care, they just go to online portal and give the status only.
No calls have been received by passport office. Moreover do not know where to apply for it.

Passport office pune — passport office pune application id: pn[protected]Escalation)

The issue is not fixed, the passport team has given me the update stating that the report id pending at the police station, however when i called police station they are stating that the report has already been submitted.

Hello sir/ madam,

This is with reference to the file number # pn[protected] submitted in the month of august.

I really need your help to get this issue escalated.

In aug i went to passport office to submit the application.

Sept i get notification to visit police station and i went however the police office in lonikalbhor pune police station told me to get the registered agreement.

I made the agreement in the month of oct and went to the lonikalbhor police station wherein i was told to get the affidavit to support my registered rent agreement.

I made the same and submitted the file in the month of dec 2018 to lonikalbhor police station.

In the month of jan i get a message that the police has submitted the adverse report, i called the old free number of passport application and it asked to go to the regional office in pune.

I went to the pune office in the month of jan, the officer their did not listen to me at all and asked me to fill the re-initiation of address verification stating that i never went to the police station despite i had all the proof.

I still did that and in jan again i get a message to go to lonikalbhor police station which i did go and submitted the same documents again.

I get a call from hadapsar police station o visit them for address verification, i told them i had already been to lonikalbhor as i was told my area comes under their juridiction, he then rechecked and confirmed the same.

It is march and i have still not received my passport and have been getting harassed by going almost 18 km to the place station and 25 kilometers to the regional office but no help.

I wrote many times to grievance however i get only one response to visit the regional office with no verification and i have no patience left to do anything further. I have almost spend 10000 to complete the formalities for rs 2000 passport.

I would request you to please take this priory and help me.

Regards,

Rahila sehmi

Dear Sir,

Myself Ashvini Ghayar from Pune Maharashtra, .

This is regarding Tatkal Passport application no 19-[protected] by my husband Praful Ghayar. since he need for good oportunity by company for some training.& compnay needs passport on urgent basis.

My husband applied for tatkal passport got & submit document as address proof :- Index II, Marriage certificate since we borrow home on home loan me Ashivni Ghayar is 1st applicant & hence MSEB bill with my name ., Praful ghayar bank passbook for present address.
Praful Adhar card having his old address of birth place . we going to change address but its takes time so request her to take bank passbook & other document as address proof but she troubling us.

All other document of id proof & education document as mentioned on passport compliance.

Still Ghorpadi Pune PO officer not accepting document saying that Praful Adhar must have present address, & delaying issue of passport. I need raise strong complaint against that officer troubling us daily we uploading document taking schedule & my husband travel many kilom. from home to passport office.

only due to that officer my husband going to miss opportunity is this India public country? certain government officer having some right trouble simple man in this way.

please take strong action against that officer.

Ashvini

Hello sir/madam

This is sushant madhukar kakade i have applied for renewal for passport 20 november 2018 it will be 1 month till now i did not got any feedback from office also did not get any information for police verification
When i check the status online it always show verification at regional office as same as
Application no pn[protected]
I want to fly for job next month also paid for mobile message for status but no message coming for status

Plz help me out
Thank u

My passport application (PN[protected] was submitted on 26 Sep 2018 and Police Verification completed at Sanghvi Police Station on 2 Oct 2018. Since then application shows status 'Police report has been submitted by Sangavi Police Station, Pune City and sent to Commissioner of Police, District Pune City for review.'
Helplines are not giving proper resolution.
Need urgent help.