Claimed

Passport Office Pune Complaints & Reviews

1
Updated: Nov 4, 2025
Complaints 323
Resolved
64
Unresolved
259
Contacts

File a complaint to Passport Office Pune

Having problems with Passport Office Pune?

File a complaint and get it resolved by Passport Office Pune customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Passport Office Pune reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nayana Kumbhar
from Washim, Maharashtra
Aug 6, 2018
Report
Copy

Address: Pune, Maharashtra

Hi,

I applied for my passport on last month, now it's more than 1 month and my passport is not received to me. From may day online status of application shown as "police verification report for passport application is under review at the regional passport office. Passport will be dispatched after police verification report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched."

Where my application get stuck. I have tried to call regional office many times but no one replied.

File number pn16c[protected]
Date of birth 16/06/1990
Passport Office Pune customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    arjun nambiar
    from Pune, Maharashtra
    Jul 12, 2018
    Report
    Copy

    Address: Pune, Maharashtra, 411046

    My passport issue is pending with commissioner of police. Pune .
    File Number : PN[protected]
    Date of Birth : 23/09/1992
    Given Name : ARJUN MURALIDHARAN
    Surname : NAMBIAR
    Type of Application : Normal
    Application Received on Date : 06/06/2018
    Status : Police report has been submitted by Bharti Vidyapeeth Police Station, Pune City and sent to Commissioner of Police, District Pune City for review.
    Police verification was being done on 19.06.2018 where all the verified documents were submitted.
    It’s been around three weeks my passport status tracker is showing same status that police verification is pending. Please look into the matter so that this process gets complete and I receive my passport as soon as possible.
    I will be highly obliged if this issue gets resolved soon.
    Passport Office Pune customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prasad989
      from Mumbai, Maharashtra
      Jun 15, 2018
      Report
      Copy

      Address: 411033

      File number : pn[protected]

      Application date :23/04/2018

      Ref : police verification completed by chinchwad police station: 29-may-2018

      Dear sir / madam,

      My application is showing status as "police report has been submitted by chinchwad police station, pune city, district pune city for review. I request you to please look into the matter and suggest or expedite verification.

      Thank you
      Prasad r jawale
      Passport Office Pune customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        poonam kotkar
        from Madhoganj, Uttar Pradesh
        Jun 7, 2018
        Report
        Copy

        Address: Mumbai City, Maharashtra

        I am poonam kotkar student of b. Ed gokhle education society (2012/2013), m. Ed dy patil college (2013/2014). I did not get my scholarship till now. My name is already mentioned on the site of sanaj kalyan vibhag but my scholarship is not provide. I did not get scholarship from b. Ed, m. Ed. I am not rich family. My father work hard for submit my fee in college. Its is very difficult and hard task for my family so it is my humble request to you please help me and provide me scholarship that it will help me in my study.
        Passport Office Pune customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sanket Raut
          from Vasai-Virar, Maharashtra
          Jun 1, 2018
          Report
          Copy

          Address: Pune, Maharashtra, 411046

          After receiving notification from passport office - vadgaon dhairy post office has failed to deliver the passport, basic communication from post office is to inform the receiver, my family members are running every time to post office to find out status where as the post office site shows that the passport has been received by vadgaon dhairy post office in their custody.
          Passport Office Pune customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vipullichade
            May 9, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 411033

            I have applied for fresh passport for a minor on 23.3.18 police verification done on 2.5.18 but still file is pendina at commissioner office can you please help me to clear same or please let me know where to visit to get it clear as alreasy 2month is passed for passport application file no pn16c[protected] hrudika lichade
            Regards
            Vipul lichade
            [protected]
            May 13, 2018
            Complaint marked as Resolved 
            Complaint is not resolved how can you marked as complent is resolved without any justification??
            Passport Office Pune customer support has been notified about the posted complaint.
            For my son, it is a case of renewal of Passport, police verification was completed successfully a week ago but when I see status on portal it says, "Police report has been submitted by Hadapsar Police Station, Pune City and sent to Commissioner of Police, District Pune City for review".

            Not sure what to be done to get to clear this stage? If police verification is done by local police station then why it is really taking this much time at commissioner office???
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              amit_it07
              from Gurgaon, Haryana
              May 7, 2018
              Report
              Copy

              Address: Pune, Maharashtra, 411033

              Hi,

              This is regarding Service Request:[protected], which I have requested to passport office.

              I am Amit Agrawal from Pune.I have requested for re-issue of passport in the month of March 2018 and then I had appointment with Passport office, Pune

              I got new passport on[protected].But I had below 2 concern regarding passport which I have got:

              1.Photo quality is not good.

              2.In Address, City "Pune" should be present only one time.But it is displaying 2 times.

              I have called to customer care also and they told me that please contact with passport office.So I have emailed to "rpo.[protected]@mea.gov.in" regarding this concern and they replied me to call on "[protected]/422"

              I have tried to call them so many times and no one picking my call.

              Please do the needful for me.

              Thanks
              Amit Agrawal
              [protected]
              Passport Office Pune customer support has been notified about the posted complaint.
              May 10, 2018
              Updated by amit_it07
              I didn't get any updates regarding my problem.Could you please check again?
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aseem1312
                from Pune, Maharashtra
                Apr 20, 2018
                Report
                Copy

                Address: Pune, Maharashtra, 411057

                Dear respected sir / madam,

                On 26th march, i applied for passport renewal in the ghorpadi passport office, pune.

                On 3rd april 2018, i recieved a message and a mail from your team, stating that my passport has been dispatched
                With file no.: & tracking no.: pp[protected]in.

                But till date i have not recieved it. Even i am unable to track it down from via speed post tracking number given to me.

                Even police verification process is completed and clear report was messaged to me.

                I raised this concern with the speed post office, but they replied back saying that they have physically not received my passport and asked me to reach out regional passport office.

                I will be really grateful if you can please get it cross verified.

                I am required to go to out of country for some professional commitments for which i need to apply for visa by next week.

                Details :
                Name : aseem chaturvedi
                File number : pn[protected]
                Date of birth : 13/12/1984
                Type of application : normal

                Regards
                Aseem chaturvedi
                [protected]
                Passport Office Pune customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prerna Rahangdale
                  from Pune, Maharashtra
                  Mar 7, 2018
                  Report
                  Copy

                  Address: 411057

                  I am getting "police report has been submitted by wakad police station, pune city and sent to commissioner of police, district pune city for review."

                  File number - pn[protected]

                  I am in urgent need of passport, please this delay is too much, it was just a address change in my passport.https://plusone.google.com/share?url=tt_url_tt

                  I think slas should be mentioned and expected time so that we can take correct decisions for urgent need.
                  Passport Office Pune customer support has been notified about the posted complaint.
                  Pending for physical police verification at LONIKAND Police Station, Pune Rural.
                  Since 1st Sept 2017.
                  File no. PN[protected]
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address: Pune, Maharashtra, 411041

                    Sir/madam,
                    We have clarify police verification process but still application status is pending with cp office for more than 10 days
                    "police report has been submitted by sinhgad road police station, pune city and sent to commissioner of police, district pune city for review."
                    My file number - pn[protected]

                    I donot know where is the gap i visited to police station they said they have sent the application...
                    Helpful
                    8 other people found this review helpful
                    8 found this helpful
                    1 Comment
                    Report
                    Copy
                    A
                    Akshay Sonii
                    from Chennai, Tamil Nadu
                    Feb 7, 2018
                    Report
                    Copy

                    Address: 411041

                    Hello sir.,
                    I applied new passport five months back and verifcation is done at both the places in ichalkaranji as well as in pune but still i have not receieved the passport
                    My file no: pn16c[protected]
                    My date of birth :22/10/1994
                    I am not getting my passport, so please tell me the ways to get passport as soon as possible

                    Thanking you sir,

                    Akshay ramavtar soni
                    +91 [protected]
                    Passport Office Pune customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pravin Ausare
                      from Vasai-Virar, Maharashtra
                      Jan 18, 2018
                      Report
                      Copy

                      Address: Pune, Maharashtra, 411017

                      I have cleared my pcc on 16 th of this month but my status is showing pcc application is reviewed at regional passport office. As i have to go to kuwait for work. My visa will expire on 29 of this month. The validity of visa will expire. So please i want my pcc certification in urgent. My name is pravin ausare. And my application no. File no. Pnep02212710.
                      It's very urgent as i have to do my visa stamping after completing my pcc..
                      Thankyou sir.
                      Passport Office Pune customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jitukawale
                        from Pune, Maharashtra
                        Nov 23, 2017
                        Report
                        Copy

                        not getting any updates on pcc application.

                        Address: Pune, Maharashtra, 411027

                        I had submitted by pcc application on 06/11/2017. Since then my application status is "pcc application has been granted on 08/11/2017. Pcc needs to be collected from the regional passport office. The applicant would receive an e-mail/sms once the pcc is ready for collection."

                        My application was granted under "no verification required". I am not getting any updates on this. Customer care is saying your pcc is already granted...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        Pradeep deore
                        Oct 26, 2017
                        Report
                        Copy

                        Address: Pune, Maharashtra
                        Website: review of passport document pending with comissioner office for almost 25 days

                        My passport is pending with commissioner of police.

                        File number pn[protected]
                        Date of birth 03/01/1990
                        Given name pradeep
                        Surname deore
                        Type of application normal
                        Application received on date 26/09/2017
                        Status police report has been submitted by bhosari midc police station, pune city and sent to commissioner of police, district pune city for review.
                        Passport Office Pune customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amolrkanade
                          from Pune, Maharashtra
                          Oct 25, 2017
                          Report
                          Copy

                          Address: Pune, Maharashtra, 411061
                          Website: passport status

                          Respected sir,
                          I have applied for my daughters passport on[protected] in pune passport office and police enquiry has been done on aug 5, 2017. However i didn't receive any updates on this till date. I am not finding any status changing online inquiry site. Could you please enquire on the same and do the needful. Application details are given below :-

                          Passport file file number : pn16c[protected]
                          Passport applied date : 11/09/2017
                          Passport office : pune
                          Police verification completed : 05/08/2017
                          Name of applicant : ovee amol kanade
                          Date of birth : - 06/05/2015
                          Passport Office Pune customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            AnanyaChoudhuryCDAC
                            from Kanakapura, Karnataka
                            Oct 25, 2017
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411007

                            Respected sir/madam

                            A very good morning to you.

                            I am ananya choudhury serving as a project engineer at cdac pune (R&d wing under goi).

                            Hereby i come to bring to notice about the inconvenience faced while seeking passport.

                            I needed my passport on an urgent basis as i need to travel to netherlands (Maastricht university, maastricht) for my phd related work. As such i applied for tatkal scheme on 15th october and got an appointment for 16th october.

                            After initial document verification (Address proof, noc, and vigilence clearance/verification certificate provided by cdac, and other documents), i was asked to take another appointment as i did not carry the oroginal rent agreement.

                            I got an appointment for 17th october. At that day, the apo said the verification provided by cdac cannot be accepted as i am a contractual employee. Also, a police verification needs to be done and passport can only be dispatched after that.

                            Now, its been 7days, and still i did not receive my passport. What is the benefit of tatkal scheme then. I paid full money for it. As per goi sytems for tatkal passport dispatch, the the passport is given on a pre police verification scheme. But why such inconvenience faced at rpo office and why they redefine the system?

                            To add on that when i went to my local police station for enquiring into the verification process. I was said a lame sentence like "aap tatkal ka fee wahan na deke yahan de dete to abtak apko passport mil chuka hota". I guess its quiet understandable what he meant by this.

                            Now since my passport seems to arrive (As per them) anytime in next one month. This seems to be not possible. Its extremely disappointing seeing the way we are treated at rpo and local police station. I have been to the rpo office twice and thrice to the police station, yet no one seems to do anything about it. Ts extremely disappointing seeing the way we are treated. I have been to the rpo office twice and thrice to the police station, yet no one seems to do anything about it.

                            I had to come to you as no one here seems to help out at all. Please help me out in this.

                            Details of the passport application

                            Name: ananya choudhury
                            File no: pn[protected]
                            Psk, rpo, pune
                            Date of application and visit at rpo : 17th october.

                            Regards,
                            Ananya choudhury
                            Project engineer at cdac pune
                            Email: ananya. [protected]@gmail.com, [protected]@cdac.in
                            Phone: [protected]
                            Passport Office Pune customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              atul4baharain
                              Oct 7, 2017
                              Report
                              Copy

                              Address: 412101
                              Website: [email protected]

                              Dear sir

                              I am mr. Atul karande have submitted the passport renewal on 20th june at vs[censored]mal hammam but still couldn't get passport. My police verification has done at my local place in pune & report send to concern office before a month but no still feedback. I send lots of mail for follow up as well as calls & it's all 3 months late. I will take this delay on higher levels.

                              I visited to indian embassy they given me mail id but still i consider its your internal process & the charges are taken from me as processing fees.

                              My humble request is to take follow-up from your side so i get passport earlier as i have to go on urgent medical leave so my schedule will come in frame. I have visited to indian embassy twice a time but all delays from pune.

                              It's a urgent need.

                              My ppt no. Saur35157317.

                              Please revert me.

                              Thanks and regards

                              Atul karande
                              Contact no-+[protected]
                              Passport Office Pune customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                লিখন কুমার আবির
                                Sep 14, 2017
                                Report
                                Copy

                                Address: East Champaran, Bihar, Gajendrapuja1
                                Website: sumirbd.mobi

                                Iam studen, hoby my game teen patti.
                                But natt my account chips... My hoby amar
                                Passport Office Pune customer support has been notified about the posted complaint.
                                Sep 14, 2017
                                Updated by লিখন কুমার আবির
                                hmmmmmm
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pranali Zore
                                  from Pune, Maharashtra
                                  Aug 27, 2017
                                  Report
                                  Copy

                                  I applied for passport at psk pune on 2-8-2017 file no pn[protected]. After that i got police verification process done on 26th august 2017 at police station, swargate pune. Then also they are saying that they will visit my home after 10 to 11 days. 21 days of police verification has already been passed. And i'm getting my status as phsical police verification pending.
                                  It's getting delayed. Please look into this matter as soon as possible.
                                  Passport Office Pune customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rahulzarpure
                                    from Pune, Maharashtra
                                    Jul 8, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411060

                                    As for the car insurance RC book is necessary, without which insurance cannot be done I was waiting for my RC book to be delivered at my house. Its alomst a year now I have not recieved it.
                                    I went to my nearest Mohammad Wadi Post office, Pune. where I asked for my RC book status I got an answer that it is not with us. We dont know where it is, our system has updated we dont have any records.
                                    Then they said it must be with GPO or with RTO. Almost for a month I kept visiting to GPO Office then RTO and Mohammad wadi PO. Both of them kept saying it is not with us check with RTO. I went to RTO they said its with the Post office only we donot have it with us coz as per our system records it has not been returned to us.
                                    I finally logged a compalint against Mohammad Wadi Post office.Now waiting for my query to be resolved.
                                    Would like to mention at this PO one old man sitting at the desk is very rude. None of the staff was ready to look for my records and every time they had an answer we dont have any records with us. Our system has been upgraded.Almost for 6 - 7 times I kept going there, but i was not provided with any definite answer.
                                    I am wondering where has my RC book gone.No body there is ready to help me. People are so unpleasent there and not ready to even listen to my problem.
                                    If they are government employees then they should atlest be ready to help us. I am very disappointed with the atmosphere there. What a pathetic service. No one is even bothered about any customer visiting at that Post Office.
                                    Passport Office Pune customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit