Submit a Complaint
Claimed

Passport Office Thane Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoThane/thaneRPO.html
1.6
Updated: Mar 3, 2025
Complaints 159
Resolved
49
Unresolved
110
So far, so good. Passport Office Thane is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Passport Office Thane will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Passport Office Thane

Having problems with Passport Office Thane?

File a complaint and get it resolved by Passport Office Thane customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Passport Services
Passport Office Thane

Passport Office Thane reviews & complaints(159)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vikas31st
from MUMBAI, Maharashtra
Mar 3, 2025
Report
Copy

Hello Team,

I have submitted my 5 year old daughter's Divisha Sharma passport which has been pending for 8 months. I have submitted all the required documents. Please process the passport ASAP, as we need to travel urgently. Find the below details.
Name Divisha Sharma
File number BO[protected]
Application Date 09/08/2024

Just for your information, I have applied for my son's passport at the same time which I already got. Please find the below details of my son's passport too.
Name Vihaan Vikas Sharma
File number BO[protected]
Application Date 02/09/2024

Awaiting your response to the above.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    country
    Jan 11, 2025
    Report
    Copy

    Issue in passport delivery

    Address: MIDC Building, Vardaan Sankul, Wagle Estate, Thane,
    Website: portal1.passportindia.gov.in

    The website says 'Police report has been submitted by Chitalsar manpada Police Station, Thane City and sent to Commissioner Of Police, District Thane City for review.' for more than a week. Can this be done faster as we need to travel soon. The police verification was completed on 1/1/25 itself.

    passport applied: 30/12/24
    file number BO[protected]
    full name: VIVEK CHANDRAKANT DANAIT
    Type of Application:...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    AVNI GAWADE
    Dec 9, 2024
    Report
    Copy

    Verification report stuck at Commissioner office Thane

    Address: Dombivili west

    I have applied for re-issue of passport for my myself. Police pre-verification is completed and submitted by Vishnunagar Thana-Dombivli West 2 weeks before and till date the status says it is at Commissioners of police Thane office.

    The file number is : BO[protected]

    Name : AVNI ARJUN GAWADE

    I humbly request you to expeditiously carry out the review and send your approval to Passport office ASAP,...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    J
    janhaviab
    May 31, 2024
    Mar 27, 2025
    This thread was updated on Mar 27, 2025
    Report
    Copy

    On 10th May'24 I have applied for renewal of my passport via https://www.passportindia.gov.in link. submitted the application online and paid 1500 INR as well. even after 21 days the application status is shown as pending and i am getting asked to pay the fees again.

    Need support either to refund the 1500 INR or process the application
    +2 photos
    View replies
    Its still not resolved
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      areej khan
      Mar 30, 2024
      Resolved
      Report
      Copy
      Resolved

      Passport status

      Address: 502, b wing, shamshuddin manzil, uday nagar, mumbra

      My babies passport status says “ Police report has been submitted by MUMBRA Police Station, Thane City and sent to Commissioner Of Police, District Thane City for review.” for more than a week now. Pls hurry up the process as soon as possible as i have to travle very soon.
      File number: BO[protected]...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Aayanshmatvandkar
      from Mumbai, Maharashtra
      Mar 20, 2024
      Report
      Copy

      Passport Verification Delay for minor

      Dear Sir/Madam,

      I have applied for Fresh passport for my son (Minor ) 1 month old Police pre-verification is completed and submitted by Achole Police station MBVV palghar 1 week ago and till date the status says file sent for review at Commissioners of police palghar MBVV office. I want to Apply for visa for my son also I need to resume my work by 1st of April . Please need my son passport as soon possible.

      The...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Aayanshmatvandkar
      from Mumbai, Maharashtra
      Mar 20, 2024
      Report
      Copy

      Dear Sir/Madam,

      I have applied for Fresh passport for my son (Minor ) 1 month old Police pre-verification is completed and submitted by Achole Police station MBVV palghar 1 week ago and till date the status says file sent for review at Commissioners of police palghar MBVV office.

      The file number is : BO[[protected]]

      Name : Aayansh Ashish Matvandkar

      I humbly request you to expeditiously carry out the review and send...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sunkalp_19
        from Dombivli, Maharashtra
        Feb 9, 2024
        Mar 20, 2024
        This thread was updated on Mar 20, 2024
        Report
        Copy

        Verification report stuck at Commissioner office Thane

        Dear Sir/Madam,

        I have applied for re-issue of passport for my son. Police pre-verification is completed and submitted by Vishnunagar Thana-Dombivli West 2 weeks before and till date the status says it is at Commissioners of police Thane office.

        The file number is : BO[protected]

        Name : Aryan Sunilkumar Singh

        I humbly request you to expeditiously carry out the review and send...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        P
        Pallavi Gurav
        Jan 15, 2024
        Report
        Copy

        Passport Pending from 2 weeks

        Address: Shramsaflya CHS, 10/2, Plot No. 66, Shivai nagar

        Passport pending at Thane commissioner office from 2 weeks.
        File no. BO[protected]...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        alizagovani
        from Thane, Maharashtra
        Jan 8, 2024
        Jan 15, 2024
        This thread was updated on Jan 15, 2024
        Report
        Copy

        No progress of passport after sent to commissioner of thane for review more than 2 weeks

        My Police verification was done on 22nd of December 2023 and I have been checking the status since then but there is no progress. The status shows "Police report has been submitted by MANPADA Police Station, Thane City and sent to Commissioner Of Police, District Thane City for review." I have to give my passport for visa by 15th of January anyhow. Please help with the matter. Thankyou...
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy
        R
        [email protected]
        Nov 24, 2023
        Report
        Copy

        Police report has been submitted by BADLAPUR WEST Police Station, Thane City and sent to Commissioner Of Police, District Thane CI

        My passport verification was done at Badlapur police station on 28th october 2023 and it's been more than 25days now i have'nt received my passport yet

        Below Status is showing from last 15 days.
        Police report has been submitted by BADLAPUR WEST Police Station, Thane City and sent to Commissioner Of Police, District Thane City for Review...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Pranoti088
        from Thane, Maharashtra
        Nov 6, 2023
        Resolved
        Report
        Copy
        Resolved

        Passport Review pending at commissioner of thane

        Dear sir / mam,

        My passport verification was done at kasarvadavli police station on 25th october 2023 and it's been more than 10 days now i have'nt received my passport yet. My file no - BO[protected]...
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy
        F
        Fahimkupe
        Oct 31, 2023
        Report
        Copy

        Respected Sir,

        Kindly proceed enquiry clearance for my 9 years old daughter Passport. Mumbra Police already cleared enquiry.
        Due to very short Holidays for Diwali, I want to take my family abroad.

        Your Support will be highly appreciated.

        File no. BO[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kiriti Makhija
          Sep 5, 2023
          Report
          Copy

          Awaiting Review from Commissioner Office for Passport approval

          I have applied for Passport (Thane Office) and had visited on 28th . Verification is closed by Khadakpada Police Station on 1st Sep but still pending from Commissioner Office.

          I have to submit my passport copy in office for international travel.

          Can I get a response on this .

          File No: BO[protected]...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          ankit9845
          from Mumbai, Maharashtra
          Aug 1, 2023
          Report
          Copy

          Hello,

          My passport is pending since last 26 days and showing message - Police report has been submitted by KASARWADAVALI Police Station, Thane City and sent to Commissioner Of Police, District Thane City for review.

          My File no - BO[protected]

          Thanks!
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ankit9845
            from Mumbai, Maharashtra
            Aug 1, 2023
            Report
            Copy

            Passport Pending for review in Commissioner Of Police, District Thane

            Hello,

            My passport is under review and showing the message - Police report has been submitted by KASARWADAVALI Police Station, Thane City and sent to Commissioner Of Police, District Thane City for review.

            My File Number is - BO[protected]...
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy
            S
            Salim kuwari
            Jun 7, 2023
            Report
            Copy

            Passport inquiry in Thane commission office

            Dear Sir,
            I Kuwari Salim Zahur Ahmed have submitted for renewal of passport in tatkal service .The police inquiry from Shantinagar police station has forward the inquiry to the commissioner police office in Thane on the 2nd of June and now on fr rom that time the status is pending after calling passport office they said to query with Thane police station .
            As i am having visa to proceed for my job i need the passport ASAPbr...
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy
            S
            SVAbad
            May 25, 2023
            Report
            Copy

            Renewal of passport is submitted in Passport Seva Kendra Jalgaon (Maharastra, Mumbai) and we were told that passport would be renewed and sent to home. However its stuck at verification for more than a month and tried to follow up with office but no response.

            Could this be escalated as my parents need to travel on urgent basis?

            Acknowledgement receipt for File Number: BOE[protected]

            Kind Regards
            Sumit
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yogesh K. Patil
              May 9, 2023
              Report
              Copy

              Police report has been stuck for review with Commissioner of Police,Thane City for review

              I am Yogesh Patil, living in Dombivali East. I have submitted my Passport Re-issue application on 28/04/2023 and my police verification was done on 30/04/2023 and report was submitted by Manpada(Dombivali) police station to the Commissioner office on 04/05/2022. The status of the application shows - Police report submitted by Manpada(Dombivali) police station, Thane city and sent to Commissioner of Police, District Thane city for review since...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              altaf0705
              May 9, 2023
              Report
              Copy

              Hi, I have a applied for passport of my minor three months old child on 12th April 2023.
              Application number: BO[protected].

              The police verification on 29th April 2023. However, since then the passport is stuck at Commissioner office thane. It has more than 10 days now. His visa application and flight is next week. Could you please expedite the process
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                Related businesses

                Passport Office Patna
                2.1
                (161)
                Passport Office Dehradun
                1
                (28)
                Passport Office Ranchi
                2.7
                (43)