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Patanjali Ayurved Complaints & Reviews

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Updated: Jan 10, 2026
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Patanjali Ayurved reviews & complaints page 30

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H
Aug 14, 2020
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Order no.- 220359
I placed my order on 7-8-2020 and till then i did not get a single update i tried to call customer care no. At least 30 times but no one responds neither i get revert on my mail. And they take the online payment also.

Please help
I haven't seen such pathetic and poor service from anyone but order me really cheating
In the future, i didn't place an order with you guys such a bad and poor experience.
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Aug 25, 2020
Updated by [email protected]
total items order received items
First try yourself and call them i called them no. of times but they never pick the call.Now order delivered to me but lots of items were missing and they take the payment of complete items.
Such third class of company it is.
Patanjali Ayurved Customer Care's response, Aug 28, 2020
Verified Support
OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [email protected] and call us: 1800 1804 108 (Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
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    Pankaj1410
    Aug 14, 2020
    Resolved
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    Resolved

    I ordered coronil one month back still i did not get coronil box and i tried to call customer care but they are also not responding. If you guys not deliver on time then why yo accept order
    Aug 12, 2021
    Complaint marked as Resolved 
    Patanjali Ayurved customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2020
    Patanjali Ayurved Customer Care's response
    OM
    Dear Sir / Madam,

    We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

    Warm Regards
    Team Grc
    Patanjali Ayurved Ltd
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      tinkal123
      Aug 14, 2020
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      I have ordered 3 coronil kit on 28.07.2020 vide order no.164761. But as on date, status is being shown as packed. I registered a complaint on 08.08.2020 through helpline number available on the app. They told me to talk on monday regarding my order. But nobody is picking the phone till now. There is no option available on the app to cancel the order. I request you to cancel my order and refund my money at the earliest.
      Patanjali Ayurved customer support has been notified about the posted complaint.
      OM
      Dear Sir/Madam,

      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

      Warm Regards
      Team Grc
      Patanjali Ayurved Ltd
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        Virinder Sharma
        Aug 14, 2020
        Resolved
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        Resolved

        Address: HARIDWAR

        My order id 98638 dated 20/-7/2020 for two no of coronil kit worth rupees 1090/- is not delivered to me - the status shown on app is that item is collected by express bee courtier - on tracing awb it shows no data found - i have called thrice and no action has been taken despite my calling thrice - now no one is picking up call
        I am quite distressed to know that patanjali has no concern for their customers - this is really very disappointing more so when i am so loyal consumer of patanjali
        Aug 7, 2021
        Complaint marked as Resolved 
        Patanjali Ayurved customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2020
        Patanjali Ayurved Customer Care's response
        OM
        Dear Sir/Madam,

        Greetings of the day.
        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

        Warm Regards
        Team Grc
        Patanjali Ayurved Ltd.
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          dpradip
          from Gurgaon, Haryana
          Aug 14, 2020
          Resolved
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          Resolved

          Hello team patanjali and orderme,
          This is something very disappointing and disgusting that again i have received incomplete delivery of items against order no 157969 where majority of items are not delivered.

          Several items are not delivered which are enlisted
          And highlighted with red colour in attached file of total prices of rs.1163 excluding refund of rs 450 against earlier order no.54175 which is still pending and it stands total amount of rs.1613.00 to be refunded to my original payment account.

          Your immediate response and favourable action is highly recommended.

          Thanks in anticipation and quick action,

          Dipannita
          Sep 24, 2020
          Complaint marked as Resolved 
          Hello Team Patanjali and OrderMe, This is something very disappointing and disgusting that Again I have received incomplete delivery of items against order no 157969 where majority of items are not delivered. Several items are not delivered which are enlisted and highlighted with red colour in attached file. Total refund of RS 450 against earlier order no.54175 is still pending and it needs to be refunded to my original payment account without any more delays. Your immediate response and favourable action is highly recommended. Thanks in anticipation and quick action, Dipannita
          Patanjali Ayurved customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2020
          Patanjali Ayurved Customer Care's response
          OM
          Dear Sir / Madam,

          Greetings of the day.
          Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

          Warm Regards
          Team Grc
          Patanjali Ayurved Ltd.
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            V
            Aug 14, 2020
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            Hi there, my order id is 51046 which i had ordered through orderme app on 15th july 2020.
            After 10 days i received a courier however to my surprise i found that not all the items were delivered.
            The 4 quantity of shadbindu oil which is my medicine is not delivered which amounts to rs.376 and is missing. I confirmed the same with the courier boy who was from blue dart and he said that this is all which he has got and get in touch with customer care of order me.
            Since then i am continuously dropping an email to the customer care team however i have just received a standard reply from them and till now there is no resolution provided from their end.
            Such a pathetic service. This is maligning aatmanirbhar bharat campaign.
            I spoke to the customer care team as well and there was no resolution provided by them either.
            When checked today i saw that my order is reflecting as being delivered in the application even though i have not received shadbindu tail.
            P
            Patanjali Ayurved customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2020
            Patanjali Ayurved Customer Care's response
            OM
            Dear Sir / Madam,

            Greetings of the day.
            Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

            Warm Regards
            Team Grc
            Patanjali Ayurved Ltd.
            Aug 17, 2020
            Updated by [email protected]
            I have already contacted to the mentioned helpline number and email Id.Also when I have already provided the order Id then please take an action on it.Why do you want me to contact again and again. This is absolutely absurd.Please either deliver 4 units of Shadbindu oil or refund the equivalent amount of Rs 376 as early as possible.
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              suvosona
              from Gurgaon, Haryana
              Aug 14, 2020
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              Website: Www.Patanjaliayurveda.Net

              I made a payment if rs. 375 through upi google pay for oder number [protected] dated 13 aug 20. The amout was paid and the order status showing as cancelled. What is this. Plz confirm whether the order has been placed or not.
              Patanjali Ayurved customer support has been notified about the posted complaint.
              OM
              Dear Sir/Madam,

              We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

              Warm Regards
              Team Grc
              Patanjali Ayurved Ltd.
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                Susobhit Kaushik
                Aug 14, 2020
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                Website: Order me

                I want my refund
                Patanjali Ayurved customer support has been notified about the posted complaint.
                OM
                Dear Sir / Madam,

                We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                Warm Regards
                Team Grc
                Patanjali Ayurved Ltd.
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                  Atulbaba
                  Aug 14, 2020
                  Resolved
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                  Resolved

                  I have ordered patanjali medicines and some product and the order is confirmed ie. Order id is 177054, book date is 29 july 2020. With prior confirmation of order item will be delivered in 7 to 10 days but till now haven't received. That's why i cancelled the order. Even there is no tracking details available. Also i have contacted to customer care no as per given in the app but they are not received also not reverted on mail for the status. I want my money refund. Please help.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Patanjali Ayurved customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2020
                  Patanjali Ayurved Customer Care's response
                  OM
                  Dear Sir/ Madam,

                  We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                  Warm Regards
                  Team Grc
                  Patanjali Ayurved Ltd.
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                    Palash2304
                    Aug 14, 2020
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                    Address: Haridwar uttarakhand

                    My order no 157448 on ordermeapp i ordered product on 27 july. Got delivery on 12august.
                    I got only 6 products out of 20 products. I want refund of rs809.
                    I have attached the invoice also.
                    Patanjali Ayurved customer support has been notified about the posted complaint.
                    OM
                    Dear Sir/Madam,

                    Greetings of the day.
                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                    Warm Regards
                    Team Grc
                    Patanjali Ayurved Ltd.
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                      Shivu20
                      Aug 14, 2020
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                      I have ordered 2 coronil kits on 19th july.. My order number is 90557.in which i received only 1 kit.. I wrote to them but no response from their side. They haven't send the 2nd kit nor refunded the money.. Called them several times but no response
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      OM
                      Dear Sir / Madam,

                      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                      Warm Regards
                      Team Grc
                      Patanjali Ayurved Ltd.
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                        Ajay_Arora
                        Aug 13, 2020
                        Resolved
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                        Resolved

                        No update from patanjali side for refund of items not delivered under order no 59971. Also my other orders 121045 and 188390 canceled and refund is not received till now.

                        Patanjali customer support nos ka koi benefit nahein hai, kabhi bhee call pick nahein hoti hai.

                        Luckily today call pick by customer care executive and even after long discussion, no good response and finally they disconnect my calls.

                        Worst experience, will stay away from order me in future.

                        Thanks
                        Sep 24, 2020
                        Complaint marked as Resolved 
                        Patanjali Ayurved customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2020
                        Patanjali Ayurved Customer Care's response
                        OM
                        Dear Sir / Madam,

                        Greetings of the day.
                        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                        Warm Regards
                        Team Grc
                        Patanjali Ayurved Ltd.
                        Aug 17, 2020
                        Updated by Ajay_Arora
                        Om jee,

                        I have send many Emails and tried many time to connect with your team on Customer care no and call never picked up, only once in last 15 days and in that call even after 30 mins of discussion no solution was provided.

                        You only answer standard lines and I doubt you have even looked on issue.

                        Please go through my complaint and understand the issue.

                        I am attaching screenshot of Order me app and this app also update delivered date with current one.

                        Order 59971 partial delivered on 1st Aug 2020 and no refund for products not delivered even after 17th day, this is totally scam by Patanjali on the name of localforvocal .

                        why my last order canceled by your team and no information given to customer and no auto refund is their for transparency like we have other good apps.

                        Thanks.

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                          Vinod.singh728227
                          from Delhi, Delhi
                          Aug 13, 2020
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                          Address: HARIDWAR

                          My order no. 154513 on 26/07/2020 through Order Me application and cancelled the order after 10 days, because there was no update regarding my order, but I am not getting my refund of Rs. 1620/-. There is no response from Order Me Team of Patanjali Ayurved. Please Help
                          Patanjali Ayurved customer support has been notified about the posted complaint.
                          OM
                          Dear Sir / Madam,

                          Greetings of the day.
                          Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                          Warm Regards
                          Team Grc
                          Patanjali Ayurved Ltd.
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                            ShiviA
                            Aug 13, 2020
                            Resolved
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                            Resolved

                            Address: Bangalore Patanjali Store - OrderMe app

                            Hi

                            My order 225711 on patanjali orderme app, i had placed 4 days ago and paid complete amount online.
                            Till now neither my order is delivered nor any refund is there for my order.

                            Their customer care number is not responding and email id also don't help.
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            Patanjali Ayurved customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2020
                            Patanjali Ayurved Customer Care's response
                            OM
                            Dear Sir / Madam,

                            Greetings of the day.
                            Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                            Warm Regards
                            Team Grc
                            Patanjali Ayurved Ltd.
                            Where is my order?
                            I mailed on customer care ID also. No one is providing any solution.
                            They just reply to close the tickets.
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                              Jaiswal Rima
                              Aug 13, 2020
                              Resolved
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                              Resolved

                              Dear team,

                              In regard of your order that i placed 30 july and my order number is 178869. Today i received the order and after check i got less order and lack of other items in my order. I also confirmed from courier man that is there any more cartoon you have so he denied.

                              Kindly refund my particular amount. And the list which you provided where i placed 8 kg of rice but recieved only 3 kg of rice. And other items like sendha namak, agarbatti, 5 kg of rice, dalia. But you guys added the price but didn't provide the particular products
                              Aug 22, 2020
                              Complaint marked as Resolved 
                              Now we are in contact.
                              Patanjali Ayurved customer support has been notified about the posted complaint.
                              OM
                              Dear Sir / Madam,

                              We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                              Warm Regards
                              Team Grc
                              Patanjali Ayurved Ltd
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                                jalananand
                                Aug 13, 2020
                                Resolved
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                                Resolved

                                I have ordered coronil order no. 120242 but order got cancelled with no information and money not refunded from last 3-4 weeks. Everytime i call the customer service team they say it will come & keep checking your bank account. Also dropped several mails but no response yet. Ticket ID: GEKU-737755
                                Aug 20, 2020
                                Complaint marked as Resolved 
                                Refund got processed today after multiple follow ups
                                Patanjali Ayurved customer support has been notified about the posted complaint.
                                OM
                                Dear Sir / Madam,

                                We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order
                                number, contact number, website or app through which you have made online order to assist you further.

                                Warm Regards
                                Team Grc
                                Patanjali Ayurved Ltd.
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                                  utkarsh09
                                  Aug 13, 2020
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                                  I have ordered coronil kit from the order me app of Patanjali, but after one week alos it is not delivered so I cancelled it, in the app in terms and conditions it is written that the refund will be provided in 6-7 days, but its more then 10-15 days and there is no support from the patanjali.

                                  I have lso email them there they just said we will refund you, their reply also cross the specified deadline for the refund.
                                  I have also watsapp them but no response from there also.
                                  I also tried calling customer care but that number is never picked up.

                                  I like to warn Indian users this company is fraud please do not order any thing from their app. they will just take the money and does not provide any service to its users.

                                  I am also attaching the screenshot for the proof.

                                  I request you please help me in this matter and aware all other citizens as well.

                                  Thanks
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 17, 2020
                                  Patanjali Ayurved Customer Care's response
                                  OM
                                  Dear Sir / Madam,

                                  Greetings of the day.
                                  Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                  Warm Regards
                                  Team Grc
                                  Patanjali Ayurved Ltd
                                  Aug 17, 2020
                                  Updated by utkarsh09
                                  After registering consumer complaint also, patanjali is not waking up and no step towards solving the consumer problem.. WHY????
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                                    pria_1308
                                    Aug 13, 2020
                                    Resolved
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                                    Resolved

                                    I had placed my order on Orderme app on 26th July 2020 and made online payment.The Order number is 149740.The status of order was 'Confirmed'.
                                    Till 4th August there was no update on the order status.On 4th August the status was 'Packed' and Invoice was generated.
                                    However on 10th August 2020 the order status was updated as 'Canceled'.
                                    I have been trying to contact the customer care team, left voice messages, emailed however i have not received any update or response.
                                    Theres no response on why the order was cancelled.
                                    When will i get my refund.?
                                    I have lost the trust on purchasing products from Order me app.
                                    Can you please revert asap and help me with the refund at the earliest.I have attached the screen grab of the order details.
                                    Regards,
                                    Priti.
                                    Sep 9, 2020
                                    Complaint marked as Resolved 
                                    The refund finally received in my bank account
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2020
                                    Patanjali Ayurved Customer Care's response
                                    OM
                                    Dear Sir / Madam,

                                    Greetings of the day.
                                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                    Warm Regards
                                    Team Grc
                                    Patanjali Ayurved Ltd.
                                    Aug 17, 2020
                                    Updated by pria_1308
                                    I have contacted the Customer care of Order me Helpline numbers.No body attends the call. We are kept waiting and later the call disconnects.
                                    I have written to Customer care no action initiated yet.
                                    Aug 26, 2020
                                    Updated by pria_1308
                                    Only tickets are being created but no action is being taken regarding the refund.
                                    The company is also not bothered to update on the action being taken or if they are going to take action.
                                    This is leaving a very negative impacton the customer..
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                                      Aditya Diwakar
                                      Aug 13, 2020
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                                      I had ordered 3 coronil kits from patanjali order me app but due to delaying of dilevery i had cancelled it. Please refund my amount
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      OM
                                      Dear Sir / Madam,

                                      Greetings of the day.
                                      Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
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                                        Khushboo Kedia
                                        Aug 12, 2020
                                        Resolved
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                                        Resolved

                                        I have purchased a pack of poha from patanjali mega store, laketown kolkata, But after opening the packet at my home I found that tha entire poha was damaged with fungus all around.How such a big brand can pack defective products & make available for sale.The matter is not of cost or refund or replacement of product.My matter of concern is that why such irresponsible behaviour from patanjali.
                                        I should be compensated for the breach of trust by this brand.My purpose of buying poha at that time was not fullfilled due to defective poha.I had to bear pain of going to that store again & returning it in this covid time.I had left the defective product in that store only & hadnot taken anything in exchange.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Patanjali Ayurved customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 17, 2020
                                        Patanjali Ayurved Customer Care's response
                                        OM
                                        Dear Sir / Madam,

                                        We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to request you please share the image of the the product where you found fungus, product quantity, manufacturing date, complete outlet address, batch number, your name, complete address, along with your contact details in: [protected]@patanjaliayurved.org to assist you further.

                                        Warm Regards
                                        Team Grc
                                        Patanjali Ayurved Ltd.
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