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Patanjali Ayurved Complaints & Reviews

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Updated: Jul 21, 2025
Complaints 1743
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289
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Patanjali Ayurved reviews & complaints page 30

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A
Atulbaba
Aug 14, 2020
Resolved
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Resolved

I have ordered patanjali medicines and some product and the order is confirmed ie. Order id is 177054, book date is 29 july 2020. With prior confirmation of order item will be delivered in 7 to 10 days but till now haven't received. That's why i cancelled the order. Even there is no tracking details available. Also i have contacted to customer care no as per given in the app but they are not received also not reverted on mail for the status. I want my money refund. Please help.
+2 photos
Aug 7, 2021
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/ Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
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    P
    Palash2304
    Aug 14, 2020
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    Address: Haridwar uttarakhand

    My order no 157448 on ordermeapp i ordered product on 27 july. Got delivery on 12august.
    I got only 6 products out of 20 products. I want refund of rs809.
    I have attached the invoice also.
    +2 photos
    Patanjali Ayurved customer support has been notified about the posted complaint.
    OM
    Dear Sir/Madam,

    Greetings of the day.
    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

    Warm Regards
    Team Grc
    Patanjali Ayurved Ltd.
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      S
      Shivu20
      Aug 14, 2020
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      I have ordered 2 coronil kits on 19th july.. My order number is 90557.in which i received only 1 kit.. I wrote to them but no response from their side. They haven't send the 2nd kit nor refunded the money.. Called them several times but no response
      Patanjali Ayurved customer support has been notified about the posted complaint.
      OM
      Dear Sir / Madam,

      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

      Warm Regards
      Team Grc
      Patanjali Ayurved Ltd.
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        A
        Ajay_Arora
        Aug 13, 2020
        Resolved
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        Resolved

        No update from patanjali side for refund of items not delivered under order no 59971. Also my other orders 121045 and 188390 canceled and refund is not received till now.

        Patanjali customer support nos ka koi benefit nahein hai, kabhi bhee call pick nahein hoti hai.

        Luckily today call pick by customer care executive and even after long discussion, no good response and finally they disconnect my calls.

        Worst experience, will stay away from order me in future.

        Thanks
        Sep 24, 2020
        Complaint marked as Resolved 
        Patanjali Ayurved customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2020
        Patanjali Ayurved Customer Care's response
        OM
        Dear Sir / Madam,

        Greetings of the day.
        Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

        Warm Regards
        Team Grc
        Patanjali Ayurved Ltd.
        Aug 17, 2020
        Updated by Ajay_Arora
        Om jee,

        I have send many Emails and tried many time to connect with your team on Customer care no and call never picked up, only once in last 15 days and in that call even after 30 mins of discussion no solution was provided.

        You only answer standard lines and I doubt you have even looked on issue.

        Please go through my complaint and understand the issue.

        I am attaching screenshot of Order me app and this app also update delivered date with current one.

        Order 59971 partial delivered on 1st Aug 2020 and no refund for products not delivered even after 17th day, this is totally scam by Patanjali on the name of localforvocal .

        why my last order canceled by your team and no information given to customer and no auto refund is their for transparency like we have other good apps.

        Thanks.

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          V
          Vinod.singh728227
          from Delhi, Delhi
          Aug 13, 2020
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          Address: HARIDWAR

          My order no. 154513 on 26/07/2020 through Order Me application and cancelled the order after 10 days, because there was no update regarding my order, but I am not getting my refund of Rs. 1620/-. There is no response from Order Me Team of Patanjali Ayurved. Please Help
          Patanjali Ayurved customer support has been notified about the posted complaint.
          OM
          Dear Sir / Madam,

          Greetings of the day.
          Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

          Warm Regards
          Team Grc
          Patanjali Ayurved Ltd.
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            S
            ShiviA
            Aug 13, 2020
            Resolved
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            Resolved

            Address: Bangalore Patanjali Store - OrderMe app

            Hi

            My order 225711 on patanjali orderme app, i had placed 4 days ago and paid complete amount online.
            Till now neither my order is delivered nor any refund is there for my order.

            Their customer care number is not responding and email id also don't help.
            Aug 10, 2021
            Complaint marked as Resolved 
            Patanjali Ayurved customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2020
            Patanjali Ayurved Customer Care's response
            OM
            Dear Sir / Madam,

            Greetings of the day.
            Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

            Warm Regards
            Team Grc
            Patanjali Ayurved Ltd.
            Where is my order?
            I mailed on customer care ID also. No one is providing any solution.
            They just reply to close the tickets.
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              J
              Jaiswal Rima
              Aug 13, 2020
              Resolved
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              Resolved

              Dear team,

              In regard of your order that i placed 30 july and my order number is 178869. Today i received the order and after check i got less order and lack of other items in my order. I also confirmed from courier man that is there any more cartoon you have so he denied.

              Kindly refund my particular amount. And the list which you provided where i placed 8 kg of rice but recieved only 3 kg of rice. And other items like sendha namak, agarbatti, 5 kg of rice, dalia. But you guys added the price but didn't provide the particular products
              Aug 22, 2020
              Complaint marked as Resolved 
              Now we are in contact.
              Patanjali Ayurved customer support has been notified about the posted complaint.
              OM
              Dear Sir / Madam,

              We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

              Warm Regards
              Team Grc
              Patanjali Ayurved Ltd
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                J
                jalananand
                Aug 13, 2020
                Resolved
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                Resolved

                I have ordered coronil order no. 120242 but order got cancelled with no information and money not refunded from last 3-4 weeks. Everytime i call the customer service team they say it will come & keep checking your bank account. Also dropped several mails but no response yet. Ticket ID: GEKU-737755
                +1 photos
                Aug 20, 2020
                Complaint marked as Resolved 
                Refund got processed today after multiple follow ups
                Patanjali Ayurved customer support has been notified about the posted complaint.
                OM
                Dear Sir / Madam,

                We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order
                number, contact number, website or app through which you have made online order to assist you further.

                Warm Regards
                Team Grc
                Patanjali Ayurved Ltd.
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                  U
                  utkarsh09
                  Aug 13, 2020
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                  I have ordered coronil kit from the order me app of Patanjali, but after one week alos it is not delivered so I cancelled it, in the app in terms and conditions it is written that the refund will be provided in 6-7 days, but its more then 10-15 days and there is no support from the patanjali.

                  I have lso email them there they just said we will refund you, their reply also cross the specified deadline for the refund.
                  I have also watsapp them but no response from there also.
                  I also tried calling customer care but that number is never picked up.

                  I like to warn Indian users this company is fraud please do not order any thing from their app. they will just take the money and does not provide any service to its users.

                  I am also attaching the screenshot for the proof.

                  I request you please help me in this matter and aware all other citizens as well.

                  Thanks
                  +1 photos
                  Patanjali Ayurved customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2020
                  Patanjali Ayurved Customer Care's response
                  OM
                  Dear Sir / Madam,

                  Greetings of the day.
                  Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                  Warm Regards
                  Team Grc
                  Patanjali Ayurved Ltd
                  Aug 17, 2020
                  Updated by utkarsh09
                  After registering consumer complaint also, patanjali is not waking up and no step towards solving the consumer problem.. WHY????
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                    P
                    pria_1308
                    Aug 13, 2020
                    Resolved
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                    Resolved

                    I had placed my order on Orderme app on 26th July 2020 and made online payment.The Order number is 149740.The status of order was 'Confirmed'.
                    Till 4th August there was no update on the order status.On 4th August the status was 'Packed' and Invoice was generated.
                    However on 10th August 2020 the order status was updated as 'Canceled'.
                    I have been trying to contact the customer care team, left voice messages, emailed however i have not received any update or response.
                    Theres no response on why the order was cancelled.
                    When will i get my refund.?
                    I have lost the trust on purchasing products from Order me app.
                    Can you please revert asap and help me with the refund at the earliest.I have attached the screen grab of the order details.
                    Regards,
                    Priti.
                    +1 photos
                    Sep 9, 2020
                    Complaint marked as Resolved 
                    The refund finally received in my bank account
                    Patanjali Ayurved customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2020
                    Patanjali Ayurved Customer Care's response
                    OM
                    Dear Sir / Madam,

                    Greetings of the day.
                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                    Warm Regards
                    Team Grc
                    Patanjali Ayurved Ltd.
                    Aug 17, 2020
                    Updated by pria_1308
                    I have contacted the Customer care of Order me Helpline numbers.No body attends the call. We are kept waiting and later the call disconnects.
                    I have written to Customer care no action initiated yet.
                    Aug 26, 2020
                    Updated by pria_1308
                    Only tickets are being created but no action is being taken regarding the refund.
                    The company is also not bothered to update on the action being taken or if they are going to take action.
                    This is leaving a very negative impacton the customer..
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                      R
                      rohansandhir
                      Aug 13, 2020
                      Resolved
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                      Resolved

                      Order not Delivered by OrderMe App

                      I had placed an order (176171) via the OrderMe App of Patanjali Ayurved on 29/07/2020, but haven't received the delivery as yet.

                      I have raised multiple requests on their e-mail, and WhatsApp number but haven't received any response. The customer support number is never picked up. Moreover, I haven't received any notifications regarding my order as well.

                      I want the order to be delivered as soon as possible....
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                      A
                      Aditya Diwakar
                      Aug 13, 2020
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                      I had ordered 3 coronil kits from patanjali order me app but due to delaying of dilevery i had cancelled it. Please refund my amount
                      +1 photos
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      OM
                      Dear Sir / Madam,

                      Greetings of the day.
                      Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                      Warm Regards
                      Team Grc
                      Patanjali Ayurved Ltd.
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                        K
                        Khushboo Kedia
                        Aug 12, 2020
                        Resolved
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                        Resolved

                        I have purchased a pack of poha from patanjali mega store, laketown kolkata, But after opening the packet at my home I found that tha entire poha was damaged with fungus all around.How such a big brand can pack defective products & make available for sale.The matter is not of cost or refund or replacement of product.My matter of concern is that why such irresponsible behaviour from patanjali.
                        I should be compensated for the breach of trust by this brand.My purpose of buying poha at that time was not fullfilled due to defective poha.I had to bear pain of going to that store again & returning it in this covid time.I had left the defective product in that store only & hadnot taken anything in exchange.
                        +4 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Patanjali Ayurved customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2020
                        Patanjali Ayurved Customer Care's response
                        OM
                        Dear Sir / Madam,

                        We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to request you please share the image of the the product where you found fungus, product quantity, manufacturing date, complete outlet address, batch number, your name, complete address, along with your contact details in: [protected]@patanjaliayurved.org to assist you further.

                        Warm Regards
                        Team Grc
                        Patanjali Ayurved Ltd.
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                          A
                          Abhisheksingh05
                          Aug 12, 2020
                          Resolved
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                          Resolved

                          Team,

                          I did purchase of below item from your Order Me app below Patanjali items and paid rs 1050 but did not got confirmation and the amount got debited from my account.The receipt attached.

                          I have been contacting their customer support multiple time and raised complaint CGKP-088184 but not getting any response .I have been using Pantanjali but this time really the support had been worst this will lead customer to switch to other brand and will impact Patanjali trust with the end customer

                          I have also attached the payment receipt for reference

                          Item purchased.
                          1.Divya Coronil tablet.
                          2.Amala pickle.
                          3.Two bottle giloy and amala juice.
                          4.One kg honey.
                          5.one jal jeera poweder.

                          Please either refund the amount or pls send the product to my home address.
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Patanjali Ayurved customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2020
                          Patanjali Ayurved Customer Care's response
                          OM
                          Dear Sir / Madam,

                          Greetings of the day.
                          Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                          Warm Regards
                          Team Grc
                          Patanjali Ayurved Ltd.
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                            M
                            monupatil28
                            Aug 12, 2020
                            Resolved
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                            Resolved

                            Address: Haridwar

                            In Patanjali Order me App, I had ordered 3 coronil kits for rupees 1635 on 6th August 2020 had paid the money online as it accepts only prepaid orders, Now it's been a week but there's no order update about my delivery date. Neither i am getting any message or customer support. I tried to call customer service but number never responded me. Finally i messaged my details on watsapp number provided in the app but had not got any response yet.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Patanjali Ayurved customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2020
                            Patanjali Ayurved Customer Care's response
                            OM
                            Dear Sir / Madam,

                            Greetings of the day.
                            Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                            Warm Regards
                            Team Grc
                            Patanjali Ayurved Ltd.
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                              S
                              Santosh Wacchewar
                              Aug 12, 2020
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                              Address: Ambika nagar, Dharmabad, Dist Nanded Maharashtra

                              Date 17/07/2020 order no. 70244, coronil kit not deliver, please give refund
                              +1 photos
                              Patanjali Ayurved customer support has been notified about the posted complaint.
                              OM
                              Dear Sir / Madam,

                              We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                              Warm Regards
                              Team Grc
                              Patanjali Ayurved Ltd.
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                                V
                                vishal.143nr
                                Aug 12, 2020
                                Resolved
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                                Resolved

                                I have ordered for divya swasari coronil kit worth rs 1635 on 19 july 2020 but even after 25 days, i have not received the product.
                                They have even sent a fake awb number 15 days before which is not valid.

                                No body pick the call ever on their customer care number [protected].

                                Kindly look into this as it seems patanjali ayurveda is looting the people in this way.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Patanjali Ayurved customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2020
                                Patanjali Ayurved Customer Care's response
                                OM
                                Dear Sir / Madam,

                                We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

                                Warm Regards
                                Team Grc
                                Patanjali Ayurved Ltd.
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                                  D
                                  Dikshaar
                                  from Gurgaon, Haryana
                                  Aug 11, 2020
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                                  Address: Haridwar

                                  Order no.54190, placed on 15th july.. There has been no signs of delivery. Moreover, the tracking number on app is incorrect. It's a scam app.. I want the products delivered or the amount refunded
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
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                                    sonubaburaok
                                    Aug 11, 2020
                                    Resolved
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                                    Resolved

                                    I have placed order through orderme app, order no.96895 and delivered order no. [protected] through awb no. [protected]-blue dart express.
                                    I had placed order on 20th july2020 and received on 11th aug2020. Goods received were damaged and even invoice of the order was not given by delivery person. Invoice is not getting downloaded from orderme app. First thing is that, order was delayed to delivery and half of the goods were missing and good which were received were in damaged condition.
                                    Total payment was done online after placing order of rs. 5730/- and as half of the goods were missing, i want refund o[censored]ndelivered goods.
                                    This is very disappointing that patanjali is behaving like this with their customer.
                                    Please reply for this complaint
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2020
                                    Patanjali Ayurved Customer Care's response
                                    OM
                                    Dear Sir / Madam,

                                    Greetings of the day.
                                    Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                    Warm Regards
                                    Team Grc
                                    Patanjali Ayurved Ltd.
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                                      A
                                      amittelang03
                                      from Mumbai, Maharashtra
                                      Aug 11, 2020
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                                      This is related to order me app of patanjali where i have order coronil kit but transaction failed once i was done with my payment from internet banking, i need to reorder and do repayment the amount again for the same order and this time it got success. I made order on 17th july of transactions 1090/- amount 2 times, order i’d is 10471 for the successful one. After that i contacted my bank and they told as amount is debited both times they need confirmation email from merchant side that they did not get amount credited both time but only one time. Since then i am chasing order me customer care where it’s almost impossible to connect by phone and through email you will only receive ticket id generated where ticket status link you can’t enter as user is and password provided to them never work to login. While asking the same next ticket generated but you won’t get reply that you want for clarification. This process is going on and i am unable to get my query solved. Apart from that i also did not receive my order that is another story. But not sure whom to contact and how to get rid of these issues. Order me is the name of app of patanjali.
                                      +1 photos
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 17, 2020
                                      Patanjali Ayurved Customer Care's response
                                      OM
                                      Dear Sir / Madam,

                                      Greetings of the day.
                                      Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
                                      Aug 30, 2020
                                      Updated by amittelang03
                                      Please read my problem which is clearly mentioned of not getting response from order me support as well as phone then why r u suggesting to do the same. It’s really unable to answer what is the reason for getting answer of such issue
                                      I need answer as soon as possible as it’s very simple issue which support team made it big, I just need confirmations on email so that I can process refund from my bank. Not sure what’s taking time for this even no response from Support team gives Mistrust to Such a respected organization.
                                      Seems like you did not read my message, I have clearly stated that I am not getting response from order me email support instead of following up multiple times and in phone support no one pick the call and disconnected, hence I had raised concern here and as a resolution you are suggesting the same thing which is my concern. I need email response over my concern.
                                      Patanjali Ayurved Customer Care's response, Sep 1, 2020
                                      Verified Support
                                      OM
                                      Dear Sir/Madam,

                                      Greetings of the day.
                                      Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number 6399153333 & email us at [email protected] to have a detailed solution. Thank you for your continued support.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
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