Patanjali Ayurved — Complaint against Pushpanjali Sales(Patanjali Chikitsalaya in patanjali ,Patna-800025)

Address:

C-49, Indirapuri, Patna-800014

We purchased 3 product from Patanjali Chikitsalya om patanjali ( prop- Pushpanjali kumari) exclusive Patanjali product retail counter in Ashiana Digha Road, Patna-800025 retail counter. We went their due to trust we have for Patanjali we purchased 3 product with bill no. TI46737AAA2021 whose GST no. 10AHDPK5376P1Z3 on dated 26/03:2021 at 6:22 pm paid 450 after 1 half hour I went there to return one item as we already got it from other store and we don’t need it. We try to return 1 item but person was in customer service rude and clearly told Patanjali product can’t be return. I told him check it’s condition and I am providing your receipt it’s within 1 hour of sale then why we can’t return it. That retailer told us Patanjali product can’t be retuned as per Patanjali policy. We know Patanjali brand using since so many years but we don’t know it’s Patanjali policy not to return within said time frame.if product is in good condition and also providing receipt . I want to complaint against that retailer who is not doing proper customer service to Patanjali exclusive customer.Even in bill nothing mentioned that Patanjali will not return items if it sold. My email is [protected]@hot mail.com even we use Patanjali products in USA we never have any issue but that Patna -800025 retailer bringing down brand trust. Attaching receipt copy for registering complaint against said Patanjali exclusive outlet retail.

Regards
Shivesh Singh
[protected]@hotmail.com
Phone # [protected]
C/o
Dr S D Singh
C-49, Indirapuri, Patna 800025