Patanjali Ayurved — defective aloe vera kanti soaps and chyawanprash containers | |
Complained regarding defective aloe vera kanti soaps and chyawanprash containers to patanjali by email on 18/4/18 as under: To, [protected]@patanjaliayurved.org Aloe vera kanti soap We were using aloe vera kanti soap earlier. Recently purchased a pack of 3 soaps net weight 450 gms (3x150) and all are having problem. Soap contains external powdery substance which rubs on skin.. Details: Ap 160, 08/17, 75/-, 3ing lendtto be30ld Chyawanprash Chyawanprash contained 'kankad' (Powdery stone) substance. Details: Adc1700110, nov./2017, oct./2020, rs.190 Next container we bought had the same problem. Details: Adc1800003, jan./2018, dec./2020, rs.190 * photos of all above are in 2 attachments. * above products are bought from jay vijay patanjali store, 14b, shop no.7, forjet terrace bldg, janab court, mumbai 400026. Tel.-[protected], cell [protected] Awaiting your response. Jehangir mody. — On 20/4/18 patanjali replied as under: Dear jehangir ji, We sincerely thanks you for communicating us, your concern about foreign matter issue i. E. Powdery stone in chyawanprash is acknowledged with reference number mc/18/1228 & same is being forwarded to the respective qa / production department for further evaluation / investigation on priority as we can understand the severity of it. We are going to review our process / packaging details of same thoroughly to find out the reason for deviation if any. We will revert you once the investigation complete. Patanjali — Again on 21/4/18, i replied as under : To, [protected]@patanjaliayurved.org Thanks for reply. Chawanprash Chyawanprash containing 'kankad' (Powdery stone) substance is very dangerous to our teeth. We are sr. Ctzs and can damage our teeth and its fillings.. Aloe vera kanti soap These particles in soap do not disappear and are very abrasive on the skin. We do not want to use the balance soaps in your pack. We want to return both the products and will not buy patanjali products. J mody — Again on 26/4/18 i sent reminder as under : [protected]@patanjaliayurved.org Ref: your mail below, what is the feed back from your qa / production department for further evaluation / investigation? Kindly keep us informed. J mody — Patanjali did not contact me for complaint verification and finally i sent them mail on 8/5/18 as under : To, [protected]@patanjaliayurved.org Patanjali ayurved limited I have provided you detailed information regarding defective Aloe vera kanti soaps and chawanprash. Further as per your mail i have also provided details asked by you as under: * photos of all above are in 2 attachments. * above products are bought from jay vijay patanjali store, 14b, shop no.7, forjet terrace bldg, janab court, mumbai 400026. Tel.-[protected], cell [protected] It is nearing a month and no body has bothered to verify, check defective products and redress the complaint. I am now constrained to refer the matter to indian consumer complaints forum by registering the complaints in their complaint registration form. J mody — — — Resolution: i need refund or replacement of defect free 3 pack aloe vera kanti soaps and chyawanprash. Thanks. Was this information helpful? | |
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Patanjali Ayurved customer support has been notified about the posted complaint. | |
 3 Comments | |
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सर प्रणाम
पतंजलि के दलिया पैकेट मे इलिया बहुत ज़्यादा मात्रा मे जीवित एवं मृत पाई गईं । अभी 2 पैकेट मे से 1 खोला हैं जिसके फोटो और विडियो भेज रहा हूँ ।
अब स्वदेशी एव राष्ट्रीय हीत मे कहाँ क्या, उचित कार्यवाही करनी हैं कृपया नियमानुसार कार्यवाही करे ।
दोनो पैकेट के Batch No., Mfd Date और Bar Code एक समान है ।
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पतंजलि के दलिया पैकेट मे इलिया बहुत ज़्यादा मात्रा मे जीवित एवं मृत पाई गईं । अभी 2 पैकेट मे से 1 खोला हैं जिसके फोटो और विडियो भेज रहा हूँ ।
अब स्वदेशी एव राष्ट्रीय हीत मे कहाँ क्या, उचित कार्यवाही करनी हैं कृपया नियमानुसार कार्यवाही करे ।
दोनो पैकेट के Batch No., Mfd Date और Bar Code एक समान है ।
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From my view please don't use and buy Patanjali products.