Patanjali Ayurved — Expiry product sale

Address:

Khordha, Odisha

Sir,
I, Shri Rama Kanta Bisoyi residing at Qrs. No.E-65/1, Unit-IX Flat, Bhubaneswar purchased a 5kg packet atta from one shopkeeper (retailer) Pradosh Kumar Sahu situated in Unit-IX Flat (behind Unit-IX Flat Boys' High School), Bhubaneswar on 30.03.2017 morning at 8.00 AM. When we made roti from this atta on that day at night, it smell like medicated smelling atta. I instantly informed the shopkeeper about this at 10.00 PM and returned the 5kg atta packet. The Batch No. and date of package of atta packet is IP[protected]/A dated 30 January 2017.

Now the shopkeeper is taking the plea that the Distributor of Patanjali Foods of Bhubaneswar Region M/s Ramesh Agencies, Plot No.893/894, Satyanagar, Bhubaneswar, Odisha is not willing to exchange the 5kg atta packet nor refunding the money. So he is unable to exchange the 5kg atta packet. It is very unfortunate that the Patanjali which is like a reputed company is not exchanging the atta packet nor refunding the money.

Please do the needful/give direction to the distributor to arrange for exchange of the medicated smelling atta.

Yours faithfully,

Rama Kanta Bisoyi,
Qrs. No.-E-65/1,
Unit-IX Flat,
Bhubaneswar-751022,
Odisha.