[Resolved] Patanjali Ayurved Limited — order cancelled refund rs-1080/- not initiated

officedel.jha

Address:	H.NO 146/22 STREET NO-11 GANGHI NAGAR GURGAON HARYANA 122001
Website:	www.patanjaliayurved.net

Dear sir/madam,
This is with reference to my order order # : [protected] | order date :[protected]:55 pm. Rs-1080/-and ref. Your below email i wish to share that i have cancelled my order due to non tracking my shipment on your website after 6 days ago and your apps as well. I have many times tried to call your customer help desk[protected] & sent email to [protected]@patanjaliayurved.org / [protected]@patanjaliayurved.net but unable to reach you with long time hold/wait my calls. After 6days order status are showing only the booking step, there after i have been cancelled the same order. I have already sent many emails for refund my amount but not getting any response from your side.
therefore request you to please refund the my order amount rs-1080/- in my originate account as soon as possible. Otherwise i have no any option to go to the consumer court.

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Jun 26, 2020

Complaint marked as Resolved

Dear Sir/Madam, This is with reference to my order Order # : 8340404585 | Order Date : 21-06-2020 04:55 PM. rs-1080/-and ref. your below email i wish to share that i have cancelled my order due to non tracking my shipment on your website after 6 days ago and your apps as well. i have many times tried to call your customer HELP desk-1800-180-4108 & sent email to [email protected] / [email protected] but unable to reach you with long time hold/wait my calls. After 6days order status are showing only the booking step, there after i have been cancelled the same order. I have already sent many emails for refund my amount but not getting any response from your side. therefore request you to please refund the my order amount Rs-1080/- in my originate account as soon as possible. otherwise i have no any option to go to the consumer court. called-1800-180-4108 & sent email to [email protected] / [email protected]

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir / Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that we have filed a complaint and escalated your concern to the relevant department with a reference number GRC/[protected]. For all future correspondences on the subject matter please get in touch with [protected]@patanjaliayurved.org. You will get a response as soon as possible.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.