[Resolved]  Patanjali Ayurved — money debited from my account but haven't received confirmation message.

I made a transaction on 11 may 2020 through patanjali play store application... And i have not received any confirmation from patanjali side.

Instead of conformation message, i received a message from my bank that your money has been debited. I tried connecting through patanjali customer care number but its not in working mode and also no one has contacted me via email yet.
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May 18, 2020
Complaint marked as Resolved 
Because of covid19 they are doing only online payment so I choose that one and they gave me 2 options like Paytm or razorpay, so I choose paytm and they were asking to make payment through Paytm, debit card, credit card, BHIM upi and net banking. I paid through debit card. So my money debited but I haven't received any confirmation message so after that I went to the application and select "contact us" and filled all the details which are basically name, mobile number, email and comments. Aftter that I received automatically generated email from them... "Your request has been registered successfully. We will get back to you shortly.Sincerely, Patanjali E-commerce from [email protected] Also I tried to contact them on +91-1800-180-4108 but it's not working... I sent request to contact them 4-5 times but I didn't received any response from them. Then I emailed on [email protected] that I have this kind of issue but still no response. Then i found another email which is [email protected] and wrote all the things but still I haven't received any response from them.
Patanjali Ayurved customer support has been notified about the posted complaint.
May 21, 2020
Updated by Mahima Parmar
Still my issue is pending...I haven't received any reply from patanjali yet.
May 24, 2020
Updated by Mahima Parmar
Refund not received and I haven't received any reply from patanjali yet...
Jun 08, 2020
Updated by Mahima Parmar
Still no response from the Patanjali ayurved.
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