[Resolved]  Patanjali Ayurved — Money deducted twice/no order confirmation

Address:	Haridwar, Uttarakhand
Website:	patanjaliayurveda.net

Hi,

I have placed an order on patanjali's on 18th april 2016 site http://www.patanjaliayurved.net but while doing checkout i used paytm wallet to pay the amount of rs 510/- . But the payment got deducted from my account and the site page resulted in database error.

After that i placed a second order for the same set of products payment for which was done through net banking. This also results in database error but yes money was already deducted.

To resolve this issue i tried reaching their customer care number[protected] in the working hours but no one picked the number even after calling more than 10-15 times. Then i have mailed their customer care and waiting for their reply.

Checking into my account i found there were two order ids generated. They are:
[protected] and [protected].

Neither there is option to check order status nor to cancel the duplicate order as well. I am fade up this pathetic service and also repenting why i trusted this indian fraud company.

Please somebody guide me how to recover the big loss incurred or else to check if they deliver the product or not.

I think somebody or ramdev himself is running fake site to earn money by fooling customers using his brand name.

Regards
Khushboo