Patanjali Ayurved — More than 2 months now, Refund of Rs. 1635 not yet credited to me: Order No 274901 (via order me app) Ticket Id :- [#OM[protected]]

Patanjali Ayurved — More than 2 months now, Refund of Rs. 1635 not yet credited to me: Order No 274901 (via order me app) Ticket Id :- [#OM[protected]]

B Biplab006

Hi Team, I had ordered Coronil kit for 3 packets via Order No 274901 on dated 5-Sep-2020 (via order me app) of Rs. 1635. The courier person never contacted me and cancelled my order by themselves. After that, i spoke to Patanjali Customer Care for almost 5-6 times and also emailed them and did follow up for 5 times via Ticket Id :- [#OM[protected]] - pls refer attached screenshot. Everytime customer care people make fake commitments to me to make my refund within 7-8 days, but its 2 months past now, i didn't get my refund. My hard earned money is stuck. Pls help!!! +1 photos Was this information helpful? No (0) Yes (0)
Patanjali Ayurved customer support has been notified about the posted complaint.
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Biplab006

pls help to address my issue. when can i expect my refund?

Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Verified Support

OM
Dear Sir/Madam,

In reference to your concern, we would like to inform you that we have initiated the refund process for order number 274901 with refund id rfnd_FgtT79fLuIng8t amount 1, 635/- on date 24/09/2020 in your source account. Kindly check your source account statement from the order to the current date. If you found any issue then please share with us the source account statement so that we can help you accordingly. Thank you for messaging.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.