Patanjali Ayurved — no order status after 4 days

Address:Osian Chorophyll, Porur Link Road,, Chennai, Tamil Nadu, 600116

I had ordered online from patanjaliayurveda.net on 7th oct for goods worth rs 1084/- (Order no - [protected]) & till now i have not received any notification regarding product shipping forget about delivery date. I have submitted query online & sent mail; however i have still not received any update and on their website did not find any customer care number. I almost started feeling that i lost the money. Kindly help.
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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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