[Resolved] Patanjali Ayurved — no response from customer care orderme app

[Resolved] Patanjali Ayurved — no response from customer care orderme app

C cdsolanki

I have place order for 2 corona kits on 30.7.20 and paid rs.1090/- in advance. I tried to contact orderme support phone, whatapp, email but no response in last seven days. Orderme app does not show any order status If looks it is fraud and i advise other to not to use orderme app My order is not confirmed yet. Pls confirm my order and send me goods soon Champalal solanki Mob: [protected] Was this information helpful? No (0) Yes (0)
Sep 24, 2021 Complaint marked as Resolved Refund Received Patanjali Ayurved customer support has been notified about the posted complaint. Verified Support Aug 06, 2020 Patanjali Ayurved Customer Care's response OM Dear Sir / Madam, Greetings of the day. Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support. Warm Regards Team Grc Patanjali Ayurved Ltd. Aug 09, 2020 Updated by cdsolanki today is 11th day since I placed my order on 30.7.20 for 2 coronil kits. customer care is totally bogus and no response on phone number, WhatsApp number and email. only computerised reply is made which is of no use. Patanjali is earning crores of rs encashing fear of corona in general public and all customercare supports channels are closed so that no one can contact them. Please rescue general public from this fraud and ask the company to refund money of customers or give delivery of goods immediately. Thanks Aug 18, 2020 Updated by cdsolanki My order is neither confirmed nor delivered yet. I have placed order looking to credibility of baba shri ramdev. I never thought of such fraud by patanjali ayurved. Aug 22, 2020 Updated by cdsolanki Coronal 2 kits ordered before 23 days from today on 30.07.20 and paid rs. 1090 in advance is neither confirmed nor delivered. People are advised to to be careful before placing order through OrderMe app for Patanjali products. This is fraud app.
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cdsolanki

Reply is unsatisfactory. They asked to contact on their support no / email. And the complaint itself is about customer care no response. So pls tell me how to contact them. Very poor response. It is damaging image of patanjali. Patanjali should have engaged well established company for developing their e marketing app OrderMe .

cdsolanki

Coronal 2 kits ordered before 23 days from today on 30.07.20 and paid rs. 1090 in advance is neither confirmed nor delivered. People are advised to to be careful before placing order through OrderMe app for Patanjali products. This is fraud app.

cdsolanki

Refund has been received. Pls close the complaint.

Patanjali Ayurved Customer Care's response, Aug 28, 2020

Verified Support

OM
Dear Sir/Madam,

Thank you for contacting us. In reference to your concern, we would like to inform you that as per refund credite confirmation received from you and as per your close complaint request we are closing this issue from our end. Thank you for messaging.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.