Patanjali Ayurved — order confirmation not received after deduction of payment and automatically placed 2nd order for sams product

Parvati Parvati

Address:

Patanjali ayurved limied E commerce department .D 28 industrial area near income tax office Haridwar Uttrakhand, Haridwar, Uttarakhand

I parvati order 14 sept 2019 drishti eye drop and paid for the same from net banking. I haven't received any confirmation and amount was deducted from my account. And automatically placed 2nd order for same product. I am not able to cancel my order. Their is no any option shown in app and no any contact no. Is displayed in app. I am harrased from their service and patanjali is a big brand but their service are very poor. Plzz dont buy any product of patanjali online.. They literally harassing their customer.

Parvati
Chandigarh

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Patanjali Ayurved customer support has been notified about the posted complaint.

Sep 15, 2019

Updated by Parvati Parvati I have ordered drishti eyedrop. I have paid via net banking. The amount has been deducted from my account but their no any confirmation about my order via mail or msz. And i have placed only 1 order but when i have checked my order history it shows 2 order of same product. Which is automatically done. I have placed only 1 order and amount for samw has been deducted. Placed when i am trying to cancel the order. But their is no option available for cancellation of order. Plz cancel my order and refund my moneyvas soon as possible