Patanjali Ayurved — Order me app order no. 52636 dt 15/07/2020 neither received parcel nor refund

I had purchased 11Patanjali products total amount of Rs.1992 via order me aap having order no 52636 on15/07/2020, but till date 21/8/2020 neither l have received parcel nor refund money.
Dehlivery courier tracking number shows delivery not done due to three reasons ...covid-19 lockdown at Guwahati, didn't find me after contact and address issues..but all three reasons are misleading..
Now it's showing parcel has returned
to Patanjali.
Now about order me aap ...aap is updated 4 times within 2 months but now it's not opening..
The help line no stated as [protected] is switched off.
Email communication is bogus, just gives ticket no ...no fair response
I am in a fear of being looted by fraudulent deeds of Patanjali.
To erase the black spot a out Patanjali in my mind please respond and refund my money...
My money is with you for 2 months without any interest...you must return it as soon as you get my complaint.
Though l don't have faith on you as l have now realised there are many like me suffering due to your misdeed..
Send my money back or talk to us by giving proper contact number.
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Patanjali Ayurved customer support has been notified about the posted complaint.
Aug 22, 2020
Updated by Dizba
How many times should l update my complaint ?
Refund money back to my account of order no 52636 dt15/07/[protected]@Rs.1992 for 11 products immediately
Verified Support
Aug 25, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Aug 25, 2020
Updated by Dizba
Is this a solution? Till l haven't received my money
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