[Resolved]  Patanjali Ayurved — Patanjali Ayurved did not solve my problem.Ticket ID- OM[protected]

Address:Haridwar

On 9th May, 2020, I placed an order on Patanjali Ayurveda app, however cancelled it after few days because of delay from their side. It is going to be 6 months since then, however they did not refund the money yet. I called customer care many times and every time they are telling me that their backend team is working on the request. Means they are just doing time pass. I shred every details with them but there is no resolution yet.
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2021
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

In response to your concern, we sincerely apologize for the inconvenience caused. We would like to apprise you that a complaint was already filed and escalated it to the relevant department with reference number OM[protected]. You will get a response as soon as possible.

Warm Regard
Team Grc
Patanjali Ayurved Ltd.
Complaint comments 

Comments

Stop playing this game. You are just making fools for a long time. I need resolution asap as I was mentally tortured by your customer care centre.
OM
Dear Sir/Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at: [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Patanjali Ayurved
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1741
    Pending
    96
    Resolved
    288
    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
    View all Patanjali Ayurved contact information