[Resolved] Patanjali Ayurved — Patanjali Ayurved did not solve my problem.Ticket ID- OM[protected] | |||
On 9th May, 2020, I placed an order on Patanjali Ayurveda app, however cancelled it after few days because of delay from their side. It is going to be 6 months since then, however they did not refund the money yet. I called customer care many times and every time they are telling me that their backend team is working on the request. Means they are just doing time pass. I shred every details with them but there is no resolution yet. Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved Patanjali Ayurved customer support has been notified about the posted complaint. Verified Support Nov 06, 2020 Patanjali Ayurved Customer Care's response OMDear Sir/Madam, In response to your concern, we sincerely apologize for the inconvenience caused. We would like to apprise you that a complaint was already filed and escalated it to the relevant department with reference number OM[protected]. You will get a response as soon as possible. Warm Regard Team Grc Patanjali Ayurved Ltd. | |||
2 Comments | |||
Comments
Stop playing this game. You are just making fools for a long time. I need resolution asap as I was mentally tortured by your customer care centre.
Reply
OM
Dear Sir/Madam,
We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at: [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Dear Sir/Madam,
We apologize for the inconvenience caused to you. In reference to your concern, we would like to apprise you that kindly mail us at: [protected]@orderme.co.in and call us at our helpline at [protected] along with your order number and contact number to assist you further.
Warm Regards
Team Grc
Patanjali Ayurved Ltd.
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+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401