Patanjali Ayurved — Patanjali duped me of my hard earned money..shame..!

Address:	Patanjali Food and Herbal Park, Haridwar
Website:	Patanjali

I placed a prepaid order for 3 Coronil kits from patanjali website on 19 April 2021 vide order no. [protected] however when i received the package i received only 1 kit instead of 3 as ordered that too with a wrong invoice issued against some person in Jharkhand while i stay in shimla so I immediately wrote am email to [protected]@orderme.co.in and even uploaded the faulty invoice which wasn’t issued under my name assuming it to be a human error from their packaging and despatch department ..however i received no response except an electronically generated ticket no. OM[protected] the next day i called on their customer care no. [protected] to my disappointment after waiting close to 35 mins finally my call was answered by an extremely rude and uncouth executive who instead of addressing my grievances argued back and said there was nothing that she could do matter will be looked after by warehouse dept. when i asked for some contact person or email she said company details cannot be divulged and hung up before i could even finish my concern..i wrote a second email on 8th May 2021 and spoke to their customer care team again but same story staff was incompetent and inconsiderate apart from being insolent..she said that there was nothing that she could help me with and disconnected before i could even finish..this is extremely disappointing and a blatant theft of innocent consumers hard earned money..its been more than 20 days there seems no resolution or effort from their end to solve this issue..it’s frustrating to repeatedly narrate my ordeal and provide evidence over and over again..i feel duped and cheated and want my refund..Patanjali is cheating innocent customers and ripping them off by not sending complete order and thereafter when aggrieved customer reaches out to them..they have zero customer redressal and very uncultured and ill mannered executives..highly disappointed..!!