Patanjali Ayurved — Patanjali protecting its dealer who is a cheater

Complaint against
PATANJALI

Email ID of Patanjali customer care
[protected]@patanjalifoods.co.in

Re: [TICKET # GRC/[protected]] Selling 18 months old Patanjali product by hiding expiry date

1 you have closed the case hurriedly without properly going through our complaint properly and thoroughly, just to favour your dealer, without taking the trouble to understand our concern.

2 your dealer first cry had hidden that expiry date of this product on their website and in spite of our repeated questions, they only assured we will get latest batched item which was not true.

3 so in this way they have cheated us to sell their 18 months old product by fraud.

4. It is your moral and legal duty to question such a fraudulent dealer why they had hidden the expiry date on their website to miss guide the customers.

5 this matter will definitely go to the consumer court and all social media and you Patanjali people will also be called there in the court as you are answerable as to what action you have taken or not taken against your such dealer. You cannot simply wash your hands off.

6. We also asked you as of now what is the latest batch number and its expiry & manufacturing date of this product. This was also not answered by you and therefore for clarification on this point also you will be called in the court as to why your silence in the matter should not be construed illegal favour to the culprit. Such silence itself is a crime as it amounts to help the culprit to be punished by the court.

7. These bone tablets expire in 2 years. Why? And after 2 years, anybody if try to sell, would be jailed. So this is obvious that after 2 years these bone tablets shell not be used because they will lose their power to strengthen the bone. So how can you say 18 months have gone and these tablets are as powerful as they were 18 months back. Everyday any medicine loses its power gradually day by day and after 2 years of no use at all. Therefore you cannot pressurise us to use 18 month old tablets by hiding their 18 month old manufacturing date.

RK Agarwal
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    +91 13 3424 0008
    +91 13 3422 7444
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    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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