Patanjali Ayurved — Payment done but product not received

Address:	500045
Website:	www.patanjaliayurved.net

I place an order on[protected] having order number [protected] payment done successfully.
It was showing status as Your order has been placed and under disbursement.Once the docket number gets updated the track line will starts.
But there is no update in Track now colum.When I tried to call customer care[protected] no one is responding.
I want to know the status of order.