[Resolved]  Patanjali Ayurved — polythene found in dantkanti

I am a regular user of dant kanti toothpaste and have been using it for so many years now.
Today morning while doing brush i found something thick in my toothpaste. When i washed it under a tap, to my dismay i found a large polythene piece in that lump.
I wonder if quality is really a concern of patanjali. I always used to think all the negative feedbacks about patanjali is due vested interests of some, but now my belief in patanjali is shaken.
I want strong action to be taken against patanjali to make it improve it's facilities and come up with clarifications in front of public.
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Apr 17, 2020
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Patanjali Ayurved Customer Care's response
IIOMII

Greetings of the day.

At the outset we would like to apologise for the inconvenience caused to you by our services. You request has been shared with the concerned department. We request you to kindly write to us on [protected]@patanjaliayurveda.org with all the details pertaining to this issue or call on[protected] and one of our dedicated officer would be glad to assist you further.

Warm Regards,
Team Patanjali

Note: For any queries or grievances you may also reach us at: https://www.facebook.com/GRCPatanjaliGroup/
Complaint comments 

Comments

I have purchased 500ml on 13.10.2018 milk with date written 29.10.2018.
When it's used it's given very bad smell and unable to digest after one sip.
There is no expiry date written on the pack.
It's a newly launched product gives very wrong impression at first time use.
Regards

Patanjali Ayurved Customer Care's response, Oct 23, 2018
Verified Support
OM
Dear Kamal Ji,

In reference to the concern stated by you, we apologize for the inconvenience caused. We request you to please share the details with us such as manufacturing date, batch number, complete outlet details, your contact number and your address at [email protected] or Call us: 1800 1804 108 (Toll-free) for fast resolution.
Note: For any queries or grievances you may also reach us at:
https://www.facebook.com/GRCPatanjaliGroup/
Warm Regards.
Kamal@1967's reply, Oct 24, 2018
All required documents & details already submitted.please resolve issue instead of put in hold. I am not convinced your reply.if don't want to take in positive manner, please do not reply.
Regards
Patanjali Ayurved Customer Care's response, Nov 3, 2018
Verified Support
OM
Dear Kamal Ji,

We apologize for the inconvenience caused. Request you to please share your email address and contact number.

Warm Regards

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