Patanjali Ayurved — Product from order me

Address:Patanjali aurved ltd d28 haridwar ,uttarakhand

I ordered patanjali medicine products from orderme app, order no109413, but there is no information on tracking as when product will be delivered, they have charged me money and no idea of product as in which planet it is, customer service nunber provided is [protected] is onling ringing, you guys are fooling everyone by taking their money getting your pocket warm.
Please update my product information where it is.
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Same here. I even ordered 3 days before your order.
I ordered on[protected] but still not received. But I got an update the it's packed. I suggest you to update the orderme app. But I agree with you that tracking feature is not there. No tracking id and that AWB-ECOM I don't understand which e-commerce delivery partner that is. If you find way to track then please tell me. Thanks

See this screenshot, it shows order details. Once packed it will show like this. Can you guess the tracking. There is no instructions where to track.
This is my order screenshot.

Patanjali Ayurved Customer Care's response, Jul 29, 2020
Verified Support
OM
Dear Sudesh Ji,

We apologize for the inconvenience caused to you. As per your query regarding your order made via OrderMe App, we are requesting you please get in touch with the helpline number 6399153333 & you can also write your concern at [email protected] to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjalia Ayurved Ltd.
I ordered patanjali medicine products from order me app, order no [protected], but there is no information on tracking as when product will be delivered, they have charged me money and no idea of product.
Today I have also recharged my card online with Rs. 2200/- but no balance is showing in my card since last 2 hours.

I ordered patanjali medicine products from order me app, order no [protected], but there is no information on tracking as when product will be delivered, they have charged me money and no idea of product.
Today I have also recharged my card online with Rs. 2200/- & Rs. 2030/- but no balance is showing in my card since last 2 hours.

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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
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    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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