Patanjali Ayurved — Product not received & money not refunded for unsuccessful transaction

Address:

Haridwar, Uttarakhand

I have ordered products worth Rs508 on June 17th. My first transaction was not successful, hence i ordered again, But from June18th, the Patanjali webpage is not accessible The below is the confirmation mail for order, =========================================================. ORDER CONFIRMATION-PATANJALI AYURVED [protected]@patanjaliayurved.net via ns3.tecz.com Jun 17 (5 days ago) to me Dear Sir/Madam, Your Transaction Was Successfull, Below is your order number for further references. Patanjali Ayurved Limited, Company TIN No. [protected] Your Order Number is #6L91TH3I Please Download your invoice.Click Here ============================================================ I have replied to the mail that I am not able to track my order & webpage is not accessible, but did not get reply from them. Also, for my first unsuccessful transaction, I queried the bank, but the bank replied the amount has been transferred to merchant and it is merchant responsibility to return back the amount for unsuccessful transaction.