Patanjali Ayurved — product was found to be foul smelling and black leafy substance inside the packet

Please note that i have purchased many patanjali products from a nearby retailer few days back including pineapple juice 200ml. On 14th july’18, i gave it to my child for consumption. On smelling, the product was found to be foul smelling. Thereafter we torn the packet to find black leafy substance inside the packet. We admitted our child to hospital for tests and observation for one day.

The negligence on your part has caused me immense loss of money and mental peace, everybody including doctors and staff of hospital who saw this was shocked.

This complaint has already been made by me on email with reference number mc/18/1984 but since your company has not taken any step to address and resolve my grievence and one month has already passed since initial complaint made by me. I am making an extended complaint through this forum.

Meanwhile i would like to remind you that i have suffered 2 types of losses aa) financial losses for diagnosis and treatment of my child at medical facility amounting to rs. 11439 (Medical bill has already been sent to you) bb) loss of time and mental peace as a consequence of this incident.