Patanjali Ayurved — Refund /delivery

Address:

India

I had ordered in patanjali online app but then cancelled the ordered due to addition of items immediately but didn't receive any refund since 2 days haven't received any details also about it.
After placing a new order also i haven't received any dispatch or other details about it.
Please understand the customer and atleast give some response. If your office is closed due to lockdown then close the online app. Why do you keep open for customers or if office is closed, no person can reply from their home? We are also working from home. No response.. My 1500 rs is went and in lockdown it is so important please give me refund or give my order.