Patanjali Ayurved — Regarding order no 326050 Ticket Id :- [#OM[protected]]

Namastey Sir/Madam

I Jaipal, ordered Patanjali products of Rs.6451/- through Order Me App, on 19th November which I received on 1st December evening.
When I ordered, I trust only on the Desi Indian Brand Patanjali, so as our expectations from them is also at high.
I received two parcel for my order from which 1parcel gets tapped so many types because some of the products kept inside gets damaged & Leaked, when I opened I got shocked...
Most of the box products gets crushed & damaged due the leaking of liquid items and also of heavy product was fell on it (liquid items should be kept in separate box as used for juice beverages and must be packed in better manner so as to keep it safe, but packaging department is careless of such things.
Some of the food products are also damaged as its air tight packed was gone which is essential for the products, and also expiry date is missing on some items.
Some product are Missing, which I was ordered (Shortfall).

Following are the problems for which I am looking and expecting for a better solution (Ref.- Images for Referred products has been Attached with Invoice Copy)-

Serial number (3)- Chaat Masala 25gm_ [protected]@10/- #1pcs Air tight gets leaked.

Serial number (11)- Aastha Special Dhoop [protected]@10/- #Item Not Received.

Serial number (14)- Mix Dal 1000gm- for [protected]@114/- Item pack Damaged (Air Tight gets Leaked).

Serial number (16)- Triphala Churna [protected]@23/- #Item inner seal pack opened.

Serial number (22)- Soanpapdi (Elaichi) [protected]@Rs.65/- #Item was damaged & gets wetted due to the leakage of Pristine Kitchen cleaner.

Serial number (29)- Roasted Diet Oat Mix Wasabi Mixture [protected]@Rs.60- Expiry date is Missing.

Serial number (31)- Pristine Kitchen Cleaner [protected]@85/- #Worst packing, full liquid was leaked in the cartoon pack which affects & Damaged other products also which I received.

Serial number (32)- Roasted Diet- Roasted Mix lime [protected]@55/- #Item was missing & Not Received.

Serial number (33)- Rice Bran Oil [protected]@135/- #Item was damaged & Product Leaked (Bottle Container damaged).

Serial number (35&36)- Super Dish Wash Gel (Rakh+Neem & Lemon) 200ml*2pcs (Rs.100/-) [protected]@Rs.50/- # Item liquid was leaked.

Serial number (38)- Balm [protected]@25/- #Item pack was damaged and crushed.

Serial number (51)- Almond Hair Oil 100ml [protected]@Rs.50/- #Item damaged & Leaked.

Serial number (54)- Aastha Chandan Tika 25gm (2pcs ordered)[protected]@25/- #1pcs not Received (1pcs missing).

Serial number (55)- Groundnut Oil 1Ltr- 1pcs [protected]@Rs.195/- #Item pack Damaged & Leaked.

Serial number (57)- Haldi Chandan Kanti Body Cleanser [protected]@30/- #Item Received as it's in open condition of outer packet.

Serial number (58)- Bura Sugar [protected]@70/- #Item pack was opened & Damaged by the leaking of other liquid items.

Serial number (60)- Kesh Kanti Hair Oil [protected]@130/- #Item packing was damaged & Leaked as well

Serial number (61)- Besan 500gm_1pcs [protected]@55/- # Item Air tight gets leaked.

Serial number (66)- Mosquito Repellent Aloe Vera Gel [protected]@ Rs.75/- #Item gets Leaked.

Serial number (68)- Sooji 500gm_1pcs [protected]@28/- #Item Air Tight gets leaked

I mentioned my problems regarding the above said matter and estimating a sum of around Rs.1000/- for the respected received damaged & Leaked products, and also expecting a decent solution, Refund & compensation.
It should be considered by 'Fit India' ASAP'.
Kindly do me a regular updates on this matter on my mail and my mobile number.

Thank you

Regards
Was this information helpful?
No (0)
Yes (0)
Patanjali Ayurved customer support has been notified about the posted complaint.
Complaint comments 

Comments

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In response to your query, we would like to inform you that for all e-commerce related queries/issues kindly contact helpline number [protected] & [protected]. Alternatively, email your concern at [protected]@orderme.co.in to have a detailed solution.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Patanjali Ayurved
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1741
    Pending
    96
    Resolved
    288
    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
    Patanjali Ayurved Address
    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
    View all Patanjali Ayurved contact information