Patanjali Ayurved — toothpaste bad quality

I had complaint to [protected]@patanjaliayurved bad quality tooth paste tube which keeps breaking from side resulting wastage and dry tooth paste, i shared photo of the broken tooth paste, bar code and other necessary things which they can easily identify but they just respond asking details again and again and finally close the complainant. Seems like they don't have any idea or what they are manufacturing and neither interested in rectifying the complainant. I would like to raise a complaint as they are ignoring my complaint and not replacing the faulty toothpaste.