Paulo Travels — 5 hours delay to reach destination because of picking unregistered passengers while travelling from goa to mumbai

Address:	403001
Website:	www.paulobus.com

We have booked paulo travels non-ac bus for travelling on 9 october 2016 from mumbai to goa but due to some issue, the bus did not show up and we were transferred to a. C. And we booked return journey from goa to mumbai with the same travel from bus. Issues while travelling:

1. Full a. C. During travelling so that passengers purchase their blankets which were not provided by travels even being a. C. Bus.

2. The bus said that they will arrange a pick by mini-bus from calungate to mapusa from where bus departs but that did not happen and we had to pay 800 as taxi fare to travel from calungute to mapusa.

3. While travelling from goa to mumbai the bus driver was travelling so fast during journey that he busted the tyre and after completion waited at the same spot for 30 minutes or so to purchase from a shop nearby.

3. During the whole journey was pulling up the unbooked passengers and that was so often that it looked like local bus pulling up their passengers due to which the bus got late around 6 hours.