Paulo Travels — bus change from volvo multi-axle to normal bus

Address:

411018

This is really absurd that i had booked a ticket tkay56077750 which was at 11.10pm & it was clearly mentioned volvo multi-axle bus & to my surprise the bus turned to be a normal sleeper coach.
I tried to talk to the staff, but they didn't co-operate & rudely asked to register the complaint in the office.
I have back pain problem & for that reason i always book middle seat in volvo, now would like to claim for the suffering & trouble i had to bear.