Paulo Travels — Bus delayed by 12hrs

Address:

Verna Goa

PNR No:[protected] booked on 11th Dec 2023 for journey date: 22nd Dec Mumbai to Goa

Dear Sir.Madam,

It took 24 hours to reach the destination due to improper bus conditions. After diesel filter leakage issue was detected at 9.30 am on 23rd Dec Saturday. Unfortunately, No alternate bus arrangement was made by Paulo Travels. We all passengers were on the road with no surety when the bus will be repaired & reach our destination as early as possible to fulfill prior commitments.

Due to this mental agony & harassment, Please refund the ticket amount, or else along with all other passengers we will be forced to approach consumer court.