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Paulo Travels

Paulo Travels — Bus driver left me at kalamboli bridge

Sir/ Madam,

Today I am travelling from borivali to kudal through your service.
PNR:[protected], Mumbai KUDL, M80, Date:01-Oct, Seat:4, Total Fare 735 Dep:04:10 PM, Pickup:Borivali (e) axix bank near n Boarding Point Location.
After reaching Kalamboli bridge myself got down for washroom taking pickup person.
After coming back I saw bus going ahead in front of me. I tried to stop it.
I then called driver and made arrangements to reach my bus.
How can pick up person allow bus to depart without counting travellers?
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