Paulo Travels — denial of service

I wanted to book a bus from surat to pune. Inspite of having 13 empty seats in double berth, i was not allowed to book a single female seat. I have been travelling with paulo since a very long time now, but i am deeply disappointed with this denial of service on paulo's behalf. The response of the operator was that it is against their policy to let a single female book a double berth because they are unable to sell more seats. It is very irresponsible on paulo's behalf to state such reasons for not letting passengers book seat and giving more priority to profits against customer service. All the other operators allow bookings of single female on double berth. Paulo needs to revisit their policies to ensure that they give priority to customers over profits.