Paulo Travels — Full Refund due to Bus Delay from Goa

I am writing to request a full refund for my recent bus reservation from Goa to Bangalore, which was scheduled for departure at 8:30 PM on[protected].

Unfortunately, the bus I had booked experienced an unexpected delay of 3 hours, which significantly disrupted my travel plans. As a result of this delay, I had no choice but to book an alternative bus to ensure I reached Bangalore in time for my flight, which was scheduled for 2:00 on[protected].

The delay caused me considerable inconvenience and added stress to my travel experience. I had relied on the original bus booking to get me to Bangalore in a timely manner, and the unexpected delay forced me to make alternative arrangements.

I kindly request that you process a full refund of the fare I paid for the original bus booking as a gesture of goodwill and in recognition of the inconvenience I experienced due to the delay.

Here are the details of my original booking:

Booking Reference Number (PNR):[protected]
Departure Date and Time: 8:30 PM on[protected]
Departure Location: Goa
Arrival Location: Bangalore