Paulo Travels — Horrible Service

Address:

Pune, Maharashtra

Hi, I had booked my ticket on 28-Aug-14 form Pune to Mumbai, PNR no. 28082014/00000012/1905737 I was supposed to board the bus at 3.28 AM but the bus was late and I was not informed of that. When I contacted their pune office at 3.28 am, I was told that bus is late and will come by 5 AM. I waited there till 5 AM but bus didn't come. I again contacted the office and was told come in 15 to 25 minutes but bus didn't come. I waited their till 6.30 AM but bus didn't come and I boarded another bus. I didn't receive any call or message from Paulo office till now. I paid 400 to paulo and also paid 400 to that another bus. I want my money back. It was a horrible experience for me.