Paulo Travels — Money cut but no booking happen

Address:411001
Website:www.paulotravels.com

I tried booking Goa ticket from paulo travels website but my money got cut and ticket did not get book, name of pasenger Ramesh, date 4th Feb 2017, i tried to send email to [protected]@paulotravels.com but there was no response till today and then when i called now on helpline they said they did not receieve the email as yet and asked me to send again,
PLEASE HELP
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    Paulo Travels Phone
    +91 40 6651 5051
    +91 40 6662 5857
    +91 40 6662 5856
    Paulo Travels Address
    C/o Hotel Raj Mata (Inside Royal Hotel Complex), Hyderabad, Andhra Pradesh, India - 500001
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