Paulo Travels — Pathetic customer service

Address:Mumbai City, Maharashtra, 400053
Website:Paulo travels

I am jay belkar i am awaiting at my destination for the bus since 2 hours now and the bus is delayed due to what reason no idea.
I can understan there can be delay of 30 mins to an hour but its now more than 2 hours and whem i am calling the driver and the help desk they are not answering it correctly both of them are giving diffrernt reason in my language chutiya bana rahe hai
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    Paulo Travels Phone
    +91 40 6651 5051
    +91 40 6662 5857
    +91 40 6662 5856
    Paulo Travels Address
    C/o Hotel Raj Mata (Inside Royal Hotel Complex), Hyderabad, Andhra Pradesh, India - 500001
    View all Paulo Travels contact information