Paulo Travels — Pathetic service -7775 1 april

Address:

Thane

We are with family Mumbai to Goa road date 1 Apr 2022 bus no AR 11 A7775 pick up from thane...but bus is stopped near by khalapur highway and there is no service or alternate way out for further transport...my 6 year girl is very disturbed sitting in bus without AC or fan and dinner or else...no one bother from your company to take corrective actions on it but driver also not any supportive...
Appreciate for your third class service and request to return atleast our booking amount asap...

Mentioned complaint typing at 3:35 am from highway with more than 20 peoples waiting for your response after 4 hrs.

Still we definitely going to legal complaint to concern firm and grahak munch...

Thank you
Sandeep khanolkar
[protected]