Paulo Travels — Poor service

I am traveling in Paulo travel bus kolhapur to indore on 17 May 2023 seat number K. This bus is not at all cleaned. Curtons seat everything is dirty. Whenever we are asking anything to staff they are using abusive language infront of woman also. One lady was complaining about seat damage issue to staff then he said if you are having issue to sit here then come to drivers cabin i will teach you.