Paulo Travels — stopping at every point where he see the passenger

Address:

Surat, Gujarat, 395009

Vehicle No. AR 11 4749 is taking passenger from the highway around 25-30 passenger who has not yet booked online OR Paulo office. So we are getting late around 3-4 hours & not reaching to our destination in time.
Their is a water leaking in the bus, he tells me that you have to tell us before so which we can block the seat. How come we should tell before raining.
He is interested mostly in earning money. Both driver & helper.
So please go through this message & have some changes otherwise it would be bad impression for your travel company.
Please do the needful & so which other passengers should not get disturbed & also tell them to stop at right destination.