Paulo Travels — Worst travelling experience

PNR no:[protected]
Travelled from SAWANTWADI TO MUMBAI
Paid 1800/- rupees for an AC service throughout the route there was no AC cooling at all.
All the passengers were vomiting inside bus due to suffocation.
Bus was 2 hours late no cleanliness inside bus
Cleaner named Pawan was very rude with us no co-orperation with passengers.
Worst travel experience by bus
Took money of AC service and no cooling and departed late seat comfortability also very poor no leg movement no body movement
Just earling money and looting passenger.
Very poor performance.