[Resolved] Pavers England — I'm complaining about being sold two different shoe size of the same pair of shoes | |||
Pavers england customer care department. Sir, We are residents of jodhpur, india and were visiting srilanka. On our way back we had bought a pair of flip-flops of your brand on the 16th of august, 2018 at sri lankan international airport. Upon returning home it came to our notice that the flip-flops were of two different sizes, one from the pair was size 38 and the other size 39. Details of the purchase are as follows: Invoice no. : 2912 Customer: usha dhoot Nation: india Date of invoice: 16th august, 2018 Amount of invoice: 38$ Shop no. 44d, departure transit area bandaranaike international airport, katunayake, colomba, sri lanka. Pavers england being a very well known brand and this seems like an honest mistake we are hoping you could sort this out. Enclosing the bill forthwith. Kindly look into the matter and guide us as to how we could get the same changed to size 38. Thanking you. Was this information helpful? | |||
Sep 21, 2018 Complaint marked as Resolved Pavers England customer support has been notified about the posted complaint. Verified Support Aug 21, 2018 Pavers England Customer Care's response Dear Ma'am, We deeply regret the inconvenience caused to you. Please share your contact number and address at [protected]@paversengland.com. Our team will assist you further to make things right. Regards, Customer Care Pavers England | |||
5 Comments | |||
Comments
Have Mailed you the details as asked. On 24th via mail id sneha.[protected]@gmail.com Awaiting your reply.
Reply
Still awaiting your reply.
Still awaiting your reply. When will you be sending the correct pair?
Had been told the shoe will get replaced by 12th of Sept but still haven't received any mail or any other kind of words from pavers england. Awaiting your reply.
Ref. No. 26302
Ref. No. 26302
Got the right pair of shoes today. Thank you Pavers.
43%
Complaints
138
Pending
0
Resolved
59
Santacruz, Mumbai, Maharashtra, India - 400055
View all Pavers England contact information