Payback Bazaar — Website is fraud and looter

Address:	Mumbai City, Maharashtra, 400051
Website:	paybackbazaar.com

I purchased a gift vochure of Rs. 1000/- with a discount of Rs. 151/- in October and made a payment through PayuBiz gateway. As per the conditions, they are supposed to get vochure in 15 days but till date I did not got a vochure. I got this website reference from cashkaro.com. I spoke to cashkaro.com, they provided me a vochure coe (I do not know how paybackbazaar revealed it to cashkaro) which did not work on paybackbazaar. I requested by mail to paybackbazaar for which I did not receive reply for most of the times. Then I complained to Bigrock (which is hosting this site) and Payubiz (Payment gateway). Payubiz expressed their inability to provide refund as they do not have authority to deduct amount from Paybackbazaar and refund it to me (I do not understood why they can not do it when I made payment to them which was transferred to their customer Paybackbazaar). In General, such clauses would be covered in agreement while providing payment gateway. I run a website for which I had taken a payment gatement and we have this clause in our agreement. Finally, I had filed Transaction Dispute Form (TDR) to my bank to get back the money which they promised to do it. I struggled with this for 2 months and still waiting for refund from bank. The bank stated that necessary proceedings have been initiated and it will take 45 days to credit my account. This is the scenario for purchasing with PaybackBazaar. I read comments provided by PaybackBazaar to others complaints. This may be also a marketing gimmick to loot money. I do not understand why they do not stop to offer products if they are having the problems till the time they are able to provide. I do not believe in their reply. If they are genuine, they would have refunded the money seeking apologies and would have removed products from their website or kept their website under maintenance until they resolve their sorted out. I had run a online store of book, we have encountered similar problems and we have dealt them very promptly. This is the first time I purchased form this website and I do not understand why they ask for support (sought in comments of others complaints) even if we do not know them or first transaction created a hassles. I request everybody not to purchase from paybackbazaar and fall prey and struggle at later.