[Resolved]  Payback.in. — Unable to redeem payback points

I am unable to redeem payback points because my registered mobile phone no. differs from my existing phone No. It is said my registered phone No. ends as xxxxxxx212. I don't remember this phone No. Perhaps I might have used this said registered phone No. earlier and discontinued using it due to some problem with the phone service provider. My present mobile phone No. is [protected] which is registered with my ICICI Bank. My bank account No. is[protected]. My payback card No. is [protected]. My full name as per ICICI Bank record is DAWOOD AHAMED KHAN. Will you please arrange to change my profile suitably and help me in redeeming my PAYBACK Points? My e-mail ID is also changed as [protected]@hotmail.com. My another e-mail ID is [protected]@ yahoo.com.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr, Khan,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loyalty Solutions & Research / PAYBACK.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    58
    Pending
    0
    Resolved
    15
    Loyalty Solutions & Research / PAYBACK.in Phone
    +91 12 4433 5900
    Loyalty Solutions & Research / PAYBACK.in Address
    Ground and 1st Floor, Plot No 34, Sector 44, Institutional Area, Gurgaon, Haryana, India - 122003
    View all Loyalty Solutions & Research / PAYBACK.in contact information