[Resolved] Paynimo — entrance exam fee deducted 2 times

Arsh95

from Jhansi, Uttar Pradesh

Address:	282001
Website:	www.digialm.com//per/g01/pub/2243/ASM/WebPortal/2/index.html?2243@@2@@1

Dear Sir/ Ma'am
I would like to request you to help me regarding payment deduction. I was paying exam fee for U. P. B.Ed 2019 entrance exam. But due to technical error first payment has been deduct from my A/c and then again I try to submit for fee then payment was successfully submit. But i did not received first payment till date which i have paid. My Registration No. is [protected]. I paid fees on 11/03/2019. I have attached a photo of my Bank passbook which have details about payment deduction. You can check[protected] transaction details. Please inform me on Email- puneet.[protected]@gmail.com
Thanks

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May 5, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Apr 02, 2019

Updated by Arsh95 Sir,
I have attached a file which is Bank passbook photo. In that photo you can check[protected] transaction details. On that day first transaction was 1500 Rs. Which was unsuccessful then second transaction was successful. Payment was UP B.Ed Entrance Exam related. I don't have anything else ID.
Transaction Date[protected]
Transaction amount - 1500 Rs.

Apr 05, 2019

Updated by Arsh95 Dear Sir
TPSL ID: How to get this ID
Bank Reference ID: In photo which i attached
Merchant transaction ID: How to find out that ID
Transaction Amount: 1500
Transaction Date:[protected]
Transaction Timing : Between 11:30 AM to 12:30 PM
If you have any doubt transaction related please check the details in that period which i mention o[censored]P B.Ed entrance exam related.
Please resolve my problem as soon as possible.

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Comments

Vinoth GM

from Bengaluru, Karnataka

I was done my emi through ur portal nd i received message after payment so why my emi pending in bajaj app nd bajaj executive also call on my no. About pending emi. Bajaj is your partner or not. If not so why u send me ur link on my mpbile no. I[censored] dnt pay my emi then refund with pennelty 450 'rs i paid 2 loan

Farha malik

from Delhi, Delhi

I made payment for Indian Cylender of 31/03/2019 at 9:30 evening while making payment I got SMS ur Education 716 deducted from oriental debit card and amount not received by Indian Cylender as per information provided.
Request u to credit the amount in my account

Thx
Farha Malik