[Resolved] Paynimo / Techprocess Payment Services — about failed transaction

rajusanap123

from Gulbarga, Karnataka

Address:

431517

Dear sir,

I had paid the electricity bill through online payment gateway via mahavitaran app on date 23rd may 2019 in the morning 06.00 am.

Transaction was failed but amount of rs. 660 /- were deducted from my bank account (Bank of maharashtra) (Transaction details - msedcl transaction no :[protected]

Kindly check the issue and reissue the amount deducted to my bank account.

Thank you.

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Jul 4, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)