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Paynimo / Techprocess Payment Services — Amount debited but government website says payment not received

Website: TECHPROCESS SOLUTIONS LTD

Payment for renewal of Driving License in Karnataka on website
sarathi.parivahan.gov.in

Government transaction id - KA2023W16455091
Bank transaction id - [protected]
TECHPROCESS SOLUTIONS LTD PG
Amount - 459, Date 5/5/2023
Message from bank :
You have made an online payment of INR 459.0 towards TECHPROCESS SOLUTIONS LTD PG from your Account XX658 on May 05, 2023 at 21:34 hours. The Transaction ID is [protected].
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Comments

Hello Customer,

Please note that based on given transaction details we are not able to track the record.

Kindly provide us the TPSL id (Techprocess transaction id) to track the record at our end.
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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