Paynimo / Techprocess Payment Services — Amount debited but status failure

Address:bharatpur, Bharatpur, Rajasthan

I have done transcation on 23/01/2022 of amount rupees 46640 and upi transcation id is[protected]..this amount is debited from my bank account and bank says that amount has been transferred to tpsl.[protected]@icici (TPSL Government). but this transcation is showing failure on the website of nagar nigam bbharatpur rajasthan..so kindly return my amount for further process..
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Jan 27, 2022
Updated by sachin fouzdar
Please solve my problem ASAP

Feb 01, 2022
Updated by sachin fouzdar
Dear tpsl please solve my problem ASAP
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    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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