Paynimo / Techprocess Payment Services — amount debited from my bank but university fees not paid

Address:	Mumbai City, Maharashtra, 400042
Website:	paynimo techprocess

I had paid my tution fee on 21 st january 2018 at 9 p. M sunday by online payment through the university website thro tech process gateway. From my corporation bank account an amount of 6373 was debited immediately. To an account cn[protected] of tech process. But no receipt is generated and customer care at both corporation bank and tech process are playing games saying the amount is with the other and not with them. I have raised a complaint with query no.'query no.=[protected].