Paynimo / Techprocess Payment Services — amount not created in my loan account 7203972

I have paid advance emi against my loan i account no. 7203972 on 22.06.2020 by hero fincorp app online payment by paytm reference no. Paid rs. 4080 to techprocess payment ser l on jun 22, 2020 21:37:21 with ref: [protected].
But yet not credited in my loan account. Screenshot attached for your reference. Please advise when amount will credit in my account. Waiting for your reply.
Contact number : [protected]
I have doing complain before 4 days but my problem not solved till.
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
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    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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